Direct Sales Agents in a Leading Financial Services Institution

Michael Stevens Consulting - Our client, a leading Financial Services Institution require suitably qualified candidate, to fill the position below:

Job Title: Direct Sales Agent

Location: Port Harcourt, Rivers
Sector: Business Banking
Group: Product Sales
Grade Level: DSA

Major Roles & Responsibilities

Responsible for opening new accounts and follow-up on outstanding documentation
Responsible for the provision and safe keeping of customers’ information and files.
Mobilization of Cheap funds e.g. Savings and current account.
Cash pick up from the customer for deposit into their account.
Update and follow up on returned cheques every morning.
Follow up on customer’s requests such as pay in cheques, collect cash, process drafts, process transactions, etc.
Update new deposits and new accounts on the system daily.
Any other duties as assigned by Supervisor.

Reporting Releationship

Key Performance Indicators

Educational Qualification

Candidates should possess an HND / B.Sc Degree
Ordinary National Diploma (OND) – minimum of Lower Credit OR National Certificate of Education (NCE) – minimum of Credit only.

Minimum Relevant Experience

Personality/Skills / Knowledge Requirements:

Good interpersonal skills.
Maturity, confidence(complimented by humility), Poise and presence, sense of humour and emotional stability
Good marketing / selling and negotiation skills.
Report writing and presentation skills.
High level of confidence and integrity.
Must possess a good personality to enable him / her relate well with people. Must be patient and self-driven
Knowledge of basic banking operations and processes / product knowledge.
Fair understanding of banking regulations.
Fair written and oral communication skills.
Knowledge of the Bank’s products and services.
Good in PC skills.
Knowledge of operating environment and major business transaction dynamics as they relate to the business location.
Good customer relations and service excellence skills.