Front Desk Officer at Sigma Consulting Group

Sigma Consulting is one of the fast-growing Nigeria’s management & healthcare consulting firms. We work with top executives to help them make better decisions, convert those decisions to actions and deliver the sustainable success they desire. For more than 5 years, we’ve been passionate about achieving better results for our clients, results that go beyond financials and are uniquely tailored, pragmatic, holistic, sustainable and clients oriented. Sigma has more than 41 consultants in major industries and provides services in 3 countries.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lekki, Lagos
Employment Type: Full-time

Job Summary

• The ideal candidate will be responsible for overseeing all receptionist and secretarial duties at our main entrance desk.
• The candidate is expected to perform a range of duties including answering phone calls, managing the switchboard, and maintaining the reception area.
• The central goal of the selected candidates is to provide our clients with outstanding customer service and support. As the face of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills.

Responsibilities

• Greet guests and provide them with superb customer service.
• Ensure the front desk area is always neat, well organized and equipped with all the necessary supplies such as pens, forms and papers.
• Monitor, organize and forward emails.
• Welcome, register and check in patients.
• Make patients appointments, confirm patient’s appointment
• Prepare and file medical records.
• Client billing process.
• Dispense glasses prescription and contact lenses and helping patients through picking frames from the optical gallery.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate departments and take down messages.
• Accept all letters and packages and distribute them to their appropriate departments.
• Other duties maybe assigned by the management.

Requirements

• Candidates should possess a Bachelor' Degree / HND qualification
• Minimum of 2 years experience.

Salary
N70,000 monthly.

How to Apply
Interested and qualified candidates who meet the minimum requirement of two years experience in being Front Desk Officers, should send their CV to: [email protected] using the "Front Desk" as subject of the email. 

Note: Candidates must be willing to work on saturdays

Application Deadline  1st February, 2021.