ipNX Nigeria Limited Job for a Network Support Engineer

ipNX is an integrated info-communications company focused on providing every person, every home and every business in Nigeria with world-class information, communication and entertainment services. We are recruiting to fill the vacant position below:   Job Title: Network Support Engineer Job ID:  44 Location: Abuja Department: Group Infrastructure Unit Function: Network Implementation & Support Reporting to: Regional Head, Implementation & Support Travel Frequency: Occasionally Purpose of the Job

• To improve on the SLAs with customers by reducing the MTTR which will translate to improve service to customers.

• Provision of support to corporate and retail clients, in the form of timely fault diagnosis and resolution.
• Establishing and managing end-to-end connectivity for banks and other corporate bodies.
• Installation, configuration and integration of new clients into the network.
• Providing adequate back-end support for field engineers.
• Monitoring and troubleshooting of the core network with the aim of proffering quick and accurate resolution to core network problems.
• Managing Pre-Installation procedures (site survey), and actual installation, integration and maintenance of microwave radio links (point-to-point, point-to-multipoint and NLOS).

• Minimum 2.1/Upper Credit Bachelor's Degree in Computer Engineering /Electrical engineering or Computer Science.
• Professional Qualification : CCNA, CCNP.

• Minimum of 1 year experience.

• Customer Focus
• Tech savvy
• Ability to optimize work processes
• Resilience
• Self-Development
• Nimble Learning.
• Action orientation
• Drive results
• Cultivate Innovation