Jobs

Current Recruitment at Stanbic IBTC Bank, 13th August, 2018


Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent. Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices. We are recruiting to fill the position below:     Job Title: Wealth Marketing Manager Job ID: 30645 Location: Lagos Island, Lagos Job Sector: Banking Job Details

  • Group Marketing: defining, marketing and protecting the Standard Bank brand across our business – including specialist advice and activity for specific countries and business units.
Job Purpose
  • To deliver real value to allocated portfolios by executing against the given marketing and communication strategy and plan.
  • To develop marketing and communications campaign and collateral strategies.
Key Responsibilities/Accountabilities
  • Develop campaign and collateral strategies.  Ensure alignment to the business strategy for the particular portfolio, and the BU Marketing and Communications strategy and brand strategy.
  • Translate knowledge of the market into campaign and collateral propositions.
  • Project management of marketing and communications campaigns and projects to ensure delivery on time, within budget and on objectives set.
  • Ensure centrally coordinated campaigns are translated into local tactics.
  • Evaluate all campaigns and projects. This includes the setting of targets, identifying of measurement tools and reporting.
  • Collaborate with the relevant Marketing and Communications specialist within Group Marketing to optimise the effectiveness of marketing and communication
Key performance measures
  • Understanding and application of the business strategies within the portfolio, and how it relates to the BU and country strategy
  • Understanding and application of the BU Marketing and Communications, and brand strategies.
  • Quality of the campaign and collateral strategies and plans
  • Quality of insight into the market: consumer attitudes and behaviours
  • Efficiency and effectiveness of project management
  • Quality of marketing and communications charters
  • Quality of agency briefs and debriefs
Internal & External Relationships
  • Internal relationships with the Wealth Team, Business Unit Heads, Stanbic IBTC staff, Standard Bank staff and other Marketing Managers across the Group
  • External relationships with external and Marketing agencies
Preferred Qualification and Experience
  • A Degree in Commerce or Marketing
  • Mnimum 8 years' experience in a Marketing and Communications role from  a Finanial Institution, FMCG, Telecommunications or Agency background
  • Must have managed a project budget of approximately N300 mil
  • Must have experience in managing and leading people
Knowledge/Technical Skills/Expertise:
  • Working knowledge of quantitative and qualitative research methodologies
  • Working knowledge of the economic drivers in a business
  • Working knowledge of various media and the creative requirements
  • Working knowledge of production processes.
Interested and qualified candidates should:Click here to apply     Job Title: Business Banker Job ID: 29817 Location: Ariaria Branch, Abia Job Sector: Banking Job Purpose
  • To provide a basic, branch-based business banking sales and service facility to a portfolio of small business customers requiring uncomplicated and standardized financial product solutions
Key Responsibilities/Accountabilities Key Accountabilities:
  • Explain, promote and sell a range of appropriate Stanbic IBTC product offerings and solutions that meet the financial needs of small business customers.
  • Selling includes acquiring and opening new business accounts (walk-in customers)
  • Cross-selling additional products & services to existing customers (walk-in customers, during pro-active telephone conversations).
  • Identifying sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Electronic Banking (Business Online); Card; etc. Mining existing customer data to identify expansion and/or additional business opportunities.
  • Identifying opportunities to migrate top-end customers.
  • Performing a liaison role between customers and back-office service fulfillment and credit functions.
  • Educating clients regarding the parameters and routine procedures governing standard SME product and service offerings to ensure the correct customer behavior and product usage.
  • Adhering to record keeping requirements as outlined by CBN and the Nigeria Financial Intelligence Unit (NFIU).
Preferred Qualification and Experience Educatiional Qualification:
  • Minimum of a 2.2 BSc. degree from an accredited University
Work Experience:
  • Minimum of 2 years relevant experience in Banking preferably in relationship/transactional banking.
  • Business Assistant experience to the Business Manager is ideal.
  • This experience provides an understanding of how to interact with and sell to personal banking customers, as well as how the principles of scored lending are applied in practice.
  • Experience in Credit origination.
  • Previous experience running a small business.
Knowledge/Technical Skills/Expertise
  • Business and Financial Advisory
  • Knowledge of Asset Management Products
  • Credit Analysis
  • E-Channel management.
Interested and qualified candidates should:Click here to apply     Job Title: Asset Custodian - Kaduna Main Job ID: 28968 Location: Kaduna Job Sector: Banking Job Purpose
  • To ensure the availability of treasury cash, reserve and blank forms.
  • Ensure the availability of a fully functional cash service to tellers including the custody and balancing of vault cash,  processing of vault deposits, withdrawal and handling of related reports.
  • Control treasury cash, blank forms, safe custody items and duplicate keys.
  • Understand and manage the risks associated with the custody of these items as well as the changes in the custody of assets through effective system controls.
Key Responsibilities/Accountabilities Asset custodianship:
  • Custodian of treasury cash, reserve, blank forms and keys & cash
  • Ensure that the correct procedures for handling and movement of cash assets in the branch are adhered to.
  • Ensure that the correct security procedures are adhered to when cash is moved to agencies and delivered to/collected from Cash Management Unit.
  • Effective cash management to ensure vault approved limits are adhered to.
  • Receive notes and coins from tellers to be lodged into the vault.
  • Check physical cash received / evacuated in the presence of the Cash Management Unit (CMU) representatives.
  • Control Keys for container / trolley (Used for transporting cash from vault to tellers).
  • Assist with surprise checks of tellers.
Support functions:
  • Attend to branch account payments.
  • Issue Bank Cheques as required:
    • Counter sign issued Bank Cheques as required.
    • Reconcile all branch suspense accounts as listed below.
    • Attend to Cash Advance transactions.
    • Attend to all Records Administration issues in the branch
    • Attend to all issues on refunds on all closed customers accounts
ATM Custodians Support functions:
  • Carry out first level support (basic) on User's workstations, scanners, or other peripherals:
    • Resolve basic finacle issues such as applet, Invalid username/Password, or proxy exception errors, etc
    • Map users' workstations to the Combo printer and ensure quality printout
    • Assist RIS connect remotely to systems & resolve simple LAN issues
    • ATM support including: simple power related issues on UPS and inverter, ATM operation support (Availability, Cash management, resolution of simple issues like cash jam, paper jam, etc)
    • Supervise vendors, contractors, PM engineers to ensure a good and neat work is done in the branch
Reports:
  • ATM Reports
  • Operating Cash Report
  • Listing of ATM Transactions
Accounts:
  • Cash
  • Vault Reserve
  • ATM
  • Overage Account
  • Shortage Account
  • SRAs
  • Certified Cheque
  • Stale Cheques
  • Bank Cheques
Other Functions:
  • Custom Duty Payments
  • Mails Administration
  • Administration of Stationery (vault out of stationary items)
  • Maintenance of Office Equipment
  • Call-over functions
Registers:
  • Cash Advance Register - Petty cash
  • Bank Cheque Register.
  • Customs Duty Register (where applicable)
Preferred Qualification and Experience:
  • Bachelors Degree from an accredited University
  • Minimum 2 years branch banking experience with exposure to tellering and safe custody.
  • Knowledge/Technical Skills/Expertise
  • Financial Analysis
  • ATM operating and maintenance experience
  • HSE certification
Interested and qualified candidates should:Click here to apply     Job Title: Business Banker Job ID:  28763 Location: Kasuwa Barci, Kaduna Job Sector: Banking Job Purpose
  • To provide a basic, branch-based business banking sales and service facility to a portfolio of small business customers requiring uncomplicated and standardized financial product solutions
Key Accountabilities
  • Explain, promote and sell a range of appropriate Stanbic IBTC product offerings and solutions that meet the financial needs of small business customers.
  • Selling includes acquiring and opening new business accounts (walk-in customers)
  • Cross-selling additional products & services to existing customers (walk-in customers, during pro-active telephone conversations).
  • Identifying sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Electronic Banking (Business Online); Card; etc. Mining existing customer data to identify expansion and/or additional business opportunities.
  • Identifying opportunities to migrate top-end customers.
  • Performing a liaison role between customers and back-office service fulfillment and credit functions.
  • Educating clients regarding the parameters and routine procedures governing standard SME product and service offerings to ensure the correct customer behavior and product usage.
  • Adhering to record keeping requirements as outlined by CBN and the Nigeria Financial Intelligence Unit (NFIU)
Preferred Qualification and Experience Educatiional Qualification:
  • Minimum of a 2.2 BSc. degree from an accredited University
Work Experience:
  • Minimum of 2 years relevant experience in Banking preferably in relationship/transactional banking.
  • Business Assistant experience to the Business Manager is ideal.
  • This experience provides an understanding of how to interact with and sell to personal banking customers, as well as how the principles of scored lending are applied in practice.
  • Experience in Credit origination.
  • Previous experience running a small business.
  • Knowledge/Technical Skills/Expertise
Technical Competencies:
  • Business and Financial Advisory
  • Knowledge of Asset Management Products
  • Credit Analysis
  • E-Channel management.
Interested and qualified candidates should:Click here to apply     Job Title: Team Leader, Customer Service Job ID: 29516 Location: Jos, Plateau Job Sector: Banking Job Purpose
  • Lead and supervise the Enquiries, Service Consultants and Frontline Support teams in order to meet and exceed customer service expectations in the Service zone. Where necessary direct customers to the correct department and/or migrate to more appropriate channels. Maintain a high level of integrity and ethical standards.
Key responsibilities Customer Service:
  • Ensure that subordinates provide customers with appropriate information and services.
  • Ensure that subordinates provide customers with exceptional service in the Service Express zone.
  • In cases that have been escalated, refer customers to the correct department or migrate to a more appropriate, cost-effective channel, e.g. self-service banking.
  • For complaints that have been referred to the incumbent by subordinates, listen to, empathise with and pacify irate customers by swiftly resolving their problems/complaints or when this is not possible referring queries/complaints to the appropriate area and follow up on referrals to ensure satisfactory resolution.
  • Initiate steps to resolve issues/problems affecting customer service timeously, where issues are referred by subordinates or identified by the incumbent.
  • Ensure identification of opportunities to cross-sell products and services and pass leads to the relevant sales departments.
  • Ensure correct scheduling of staff to meet customer demands by using Branch Scheduling Tool (BST)
  • Ensure workload fit is achieved
People Management:
  • Lead the Service Express zone team in the provision of excellent service, providing guidance and coaching where necessary.
  • Monitor service levels provided and initiate appropriate steps to address any concerns or below standard service.
  • Identify and address staff training and development issues.
Legislative Compliance:
  • Conduct a needs analysis to identify customer needs effectively when opening new accounts or giving product advice, in line with Financial Advisory and Intermediary Service Act licence categories.
  • Complete disclosure to the customers in terms of accreditation, service fees, and commission.
  • Ensure proper record keeping in terms of Financial Advisory and Intermediary Services Act as well as the Financial Intelligence Centre Act and National Credit Act requirements.
Key performance measures
  • Prompt and efficient service, indicated by number of customer complaints in respect of service provided.
  • An effective and motivated team - subordinate feedback.
  • Queuing times within agreed standards.
  • Turn-around times adhered to.
  • Compliance with procedures.
  • Accurate documentation.
  • Positive findings of Internal Audit and compliance reports.
  • Achievement of Sales Budgets that have been set for staff in the Express Service zone.
Important relationships:
  • Build and maintain successful relationships with new and existing customers
  • Build and maintain good working relationships with frontline and sales staff, other team leaders and management within the branch and in other business units in order to ensure smooth resolution of customer queries and referrals.
Preferred Qualification and Experience Qualification:
  • Degree holder from a recognized University (2.2 minimum).
Experience:
  • 2 to 3 years branch banking experience, which includes exposure to customer service areas.
  • 1 to 2 years experience leading a team would be an advantage.
Interested and qualified candidates should:Click here to apply     Job Title: Business Banker - Kantin Kwari Job ID: 28982 Location: Lagos Island, Lagos Job Sector: Banking Job Details
  • Marketing: defining, marketing and protecting the Standard Bank brand across our business - including specialist advice and activity for specific countries and business units.
Job Purpose
  • To provide a basic, branch-based business banking sales and service facility to a portfolio of small business customers requiring uncomplicated and standardized financial product solutions
Key Responsibilities/Accountabilities
  • Explain, promote and sell a range of appropriate Stanbic IBTC product offerings and solutions that meet the financial needs of small business customers.
  • Selling includes acquiring and opening new business accounts (walk-in customers)
  • Cross-selling additional products & services to existing customers (walk-in customers, during pro-active telephone conversations).
  • Identifying sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Electronic Banking (Business Online); Card; etc.
  • Mining existing customer data to identify expansion and/or additional business opportunities.
  • Identifying opportunities to migrate top-end customers.
  • Performing a liaison role between customers and back-office service fulfillment and credit functions.
  • Educating clients regarding the parameters and routine procedures governing standard SME product and service offerings to ensure the correct customer behavior and product usage.
  • Adhering to record keeping requirements as outlined by CBN and the Nigeria Financial Intelligence Unit (NFIU)
Preferred Qualifications and Experience Educational Qualification:
  • Minimum of a 2.2 BSc. degree from an accredited University
Work Experience:
  • Minimum of 2 years relevant experience in Banking preferably in relationship/transactional banking.
  • Business Assistant experience to the Business Manager is ideal.
  • This experience provides an understanding of how to interact with and sell to personal banking customers, as well as how the principles of scored lending are applied in practice.
  • Experience in Credit origination.
  • Previous experience running a small business.
Technical Competencies:
  • Business and Financial Advisory
  • Knowledge of Asset Management Products
  • Credit Analysis
  • E-Channel management.
Interested and qualified candidates should:Click here to apply     Job Title: Branch Manager - Eket Job ID: 33767 Location: Lagos Mainland, Lagos Job Sector: Banking Job Purpose
  • To drive execution of branch sales plans and to collaborate with the Head, Service Support (HSS) in ensuring that all customers receive a consistently high quality service in a Model C branch.
  • To manage available resources (sales staff, systems, processes) and ensure that a strong customer-focused service culture becomes entrenched in a branch.
Key Responsibilities/Accountabilities
  • Manages the branch resources to ensure delivery and maintenance of customer service standards at all times and at every service outlet within the branch, by putting the right people in the right places and also by enabling their self- development (coaching and training) for improved service delivery.
  • Monitors customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
  • Manages and oversees the provision of appropriate products and services via the most suitable channel to ensure that customer needs are met.
  • Identifies opportunities to migrate customers to more appropriate, cost effective channels.
  • Drives the use of 5 star process by all members of staff who are constantly in contact with the customers e.g. CIC, Tellers, Customer Service Consultants Customer Consults, Business Bankers and the Receptionist.
  • Drives adherence to good housekeeping by all the staff.
  • Ensure that the branch premises, furniture, fittings and operating systems are well maintained and that they are at all times user friendly to both Staff and its Customers.
Sales management:
  • Develops and implements branch sales strategy reflective of the local market conditions to ensure that the branch’s sales targets are met. This includes coaching staff on product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
  • Co-ordinates cross selling opportunities with other business departments like CIB, VAF and Business Banking for possible personal market businesses/ opportunities.
  • Conducts daily meetings with the sales team (Relationship Managers) and carry out reviews on the previous day and jointly plan for the week ahead.
  • Drives multi-channel utilisation and servicing to optimise sales opportunities.
Risk management:
  • Drives and manages a culture that emphasises and demonstrates the importance of internal control to all staff to ensure that staff adheres to the Bank’s routine at all times by making them aware of the Bank’s best practice systems, processes and procedures.
  • Ensures availability of the GRG on each member of staff terminal and use of the same by all staff.
  • Manages use of the routine checklist for effective routine control and ensure that laid down instructions are adhered to by all the departments.
  • Oversees and manages maintenance of an effective control structure with control activities defined at each level and that duties are appropriately segregated.
  • Monitors internal controls to ensure their adequacy and effectiveness and where necessary recommend amendments to address uncontrolled risks as identified.
  • Ensures that all routine controls relating to new business (i.e. KYC and relative mandates) are applied effectively.
Financial management:
  • Ensures that all aspects of revenue collection and operational expenditure are actively monitored and that they are in line with the operating budget.
  • Drives and manages the net profitability of the branch; ensure effective management of revenue collection and expenditure control
  • Monitors actual figures in the Trial Balance and Profit and Loss against budget and / or against past months’ performance and investigate undue variations.
  • Drives the growth of deposits, loans and overdrafts to increase profitability of the branch.
People management:
  • Responsible for inspiring, motivating, leading and managing the team.
  • Responsible for the recruitment, development and retention of relevant skills in order to meet the business needs.
  • Ensures the effective selection of staff by matching the skills and competencies to the requirements of the job.
  • Ensures skills assessments and competency-based training takes place as and when required.
  • Builds organisational capabilities through evaluating likely future requirements and ensuring that individuals are provided with the best possible development opportunities in line with these.
  • Creates an environment in which learning and development are emphasised and valued.
  • Takes personal responsibility for coaching and mentoring others.
  • Effectively delegates authority and responsibility, in line with business objectives, to ensure the empowerment, motivation and effectiveness of all direct and indirect reports.
  • Promotes a culture where the values of the Bank are seen to be ‘alive’
Preferred Qualifications and Experience
  • First degree and an additional professional qualification
  • 5-7 Years branch banking experience in Bank Branches with exposure to all areas under control. Experience in managing a diverse range of people and activities is essential
Knowledge/Technical Skills/Expertise:
  • Written Communication - Applies concepts without requiring supervision, able to provide technical guidance when required
  • Customer Acceptance and Review - The ability to assess if the client qualifies to receive the services applied for based on established parameters and criteria.
  • Client Knowledge - Knowledge of the bank's clients, their names, requirements, history of relationship and key relationship issues.
  • Managerial Budgeting - The ability to plan the work unit budget and manage income and expenditure, through responsible implementation of policies, practices and decisions.
  • Coaching and Mentoring - The knowledge and skills required to direct, instruct, and train an employee/s with the aim to fulfill a goal, in order to develop specific skill/s in an enthusiastic, motivating manner.
  • Operational Planning - The ability to translate the organisation's vision and long term goals into medium and short term deliverables.
Interested and qualified candidates should:Click here to apply     Job Title: Branch Manager - Toyin Street Job ID: 33765 Location: Lagos Mainland, Lagos Job Sector: Banking Job Purpose
  • To drive execution of branch sales plans and to collaborate with the Head, Service Support (HSS) in ensuring that all customers receive a consistently high quality service in a Model C branch.
  • To manage available resources (sales staff, systems, processes) and ensure that a strong customer-focused service culture becomes entrenched in a  branch.
Key Responsibilities/Accountabilities
  • Manages the branch resources to ensure delivery and maintenance of customer service standards at all times and at every service outlet within the branch, by putting the right people in the right places and also by enabling their self- development (coaching and training) for improved service delivery.
  • Monitors customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
  • Manages and oversees the provision of appropriate products and services via the most suitable channel to ensure that customer needs are met.
  • Identifies opportunities to migrate customers to more appropriate, cost effective channels.
  • Drives the use of 5 star process by all members of staff who are constantly in contact with the customers e.g. CIC, Tellers, Customer Service Consultants Customer Consults, Business Bankers and the Receptionist.
  • Drives adherence to good housekeeping by all the staff.
  • Ensure that the branch premises, furniture, fittings and operating systems are well maintained and that they are at all times user friendly to both Staff and its Customers.
Sales management:
  • Develops and implements branch sales strategy reflective of the local market conditions to ensure that the branch’s sales targets are met. This includes coaching staff on product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
  • Co-ordinates cross selling opportunities with other business departments like CIB, VAF and Business Banking for possible personal market businesses/ opportunities.
  • Conducts daily meetings with the sales team (Relationship Managers) and carry out reviews on the previous day and jointly plan for the week ahead.
  • Drives multi-channel utilisation and servicing to optimise sales opportunities.
Risk management:
  • Drives and manages a culture that emphasises and demonstrates the importance of internal control to all staff to ensure that staff adheres to the Bank’s routine at all times by making them aware of the Bank’s best practice systems, processes and procedures.
  • Ensures availability of the GRG on each member of staff terminal and use of the same by all staff.
  • Manages use of the routine checklist for effective routine control and ensure that laid down instructions are adhered to by all the departments.
  • Oversees and manages maintenance of an effective control structure with control activities defined at each level and that duties are appropriately segregated.
  • Monitors internal controls to ensure their adequacy and effectiveness and where necessary recommend amendments to address uncontrolled risks as identified.
  • Ensures that all routine controls relating to new business (i.e. KYC and relative mandates) are applied effectively.
Financial management:
  • Ensures that all aspects of revenue collection and operational expenditure are actively monitored and that they are in line with the operating budget.
  • Drives and manages the net profitability of the branch; ensure effective management of revenue collection and expenditure control
  • Monitors actual figures in the Trial Balance and Profit and Loss against budget and / or against past months’ performance and investigate undue variations.
  • Drives the growth of deposits, loans and overdrafts to increase profitability of the branch.
People management:
  • Responsible for inspiring, motivating, leading and managing the team.
  • Responsible for the recruitment, development and retention of relevant skills in order to meet the business needs.
  • Ensures the effective selection of staff by matching the skills and competencies to the requirements of the job.
  • Ensures skills assessments and competency-based training takes place as and when required.
  • Builds organisational capabilities through evaluating likely future requirements and ensuring that individuals are provided with the best possible development opportunities in line with these.
  • Creates an environment in which learning and development are emphasised and valued.
  • Takes personal responsibility for coaching and mentoring others.
  • Effectively delegates authority and responsibility, in line with business objectives, to ensure the empowerment, motivation and effectiveness of all direct and indirect reports.
  • Promotes a culture where the values of the Bank are seen to be ‘alive’
Preferred Qualifications and Experience
  • First degree and an additional professional qualification
  • 5-7 Years branch banking experience in Bank Branches with exposure to all areas under control. Experience in managing a diverse range of people and activities is essential
Knowledge/Technical Skills/Expertise:
  • Written Communication - Applies concepts without requiring supervision, able to provide technical guidance when required
  • Customer Acceptance and Review - The ability to assess if the client qualifies to receive the services applied for based on established parameters and criteria.
  • Client Knowledge - Knowledge of the bank's clients, their names, requirements, history of relationship and key relationship issues.
  • Managerial Budgeting - The ability to plan the work unit budget and manage income and expenditure, through responsible implementation of policies, practices and decisions.
  • Coaching and Mentoring - The knowledge and skills required to direct, instruct, and train an employee/s with the aim to fulfil a goal, in order to develop specific skill/s in an enthusiastic, motivating manner.
  • Operational Planning - The ability to translate the organisation's vision and long term goals into medium and short term deliverables.
Interested and qualified candidates should:Click here to apply     Job Title: Asset Custodian - Kano Bank Road Job ID: 33164 Location: Kaduna Job Sector: Banking Job Purpose
  • To ensure the availability of treasury cash, reserve and blank forms.
  • Ensure the availability of a fully functional cash service to tellers including the custody and balancing of vault cash, processing of vault deposits, withdrawal and handling of related reports.
  • Control treasury cash, blank forms, safe custody items and duplicate keys.
  • Understand and manage the risks associated with the custody of these items as well as the changes in the custody of assets through effective system controls.
Key Responsibilities/Accountabilities Asset custodianship:
  • Custodian of treasury cash, reserve, blank forms and keys & cash
  • Ensure that the correct procedures for handling and movement of cash assets in the branch are adhered to.
  • Ensure that the correct security procedures are adhered to when cash is moved to agencies and delivered to/collected from Cash Management Unit.
  • Effective cash management to ensure vault approved limits are adhered to.
  • Receive notes and coins from tellers to be lodged into the vault.
  • Check physical cash received / evacuated in the presence of the Cash Management Unit (CMU) representatives.
  • Control Keys for container / trolley (Used for transporting cash from vault to tellers).
  • Assist with surprise checks of tellers.
Support functions:
  • Attend to branch account payments.
  • Issue Bank Cheques as required:
    • Counter sign issued Bank Cheques as required.
    • Reconcile all branch suspense accounts as listed below.
    • Attend to Cash Advance transactions.
    • Attend to all Records Administration issues in the branch
    • Attend to all issues on refunds on all closed customers accounts
ATM Custodians Support functions:
  • Carry out first level support (basic) on User's workstations, scanners, or other peripherals:
    • Resolve basic finacle issues such as applet, Invalid username/Password, or proxy exception errors, etc
    • Map users' workstations to the Combo printer and ensure quality printout
    • Assist RIS connect remotely to systems & resolve simple LAN issues
    • ATM support including: simple power related issues on UPS and inverter, ATM operation support (Availability, Cash management, resolution of simple issues like cash jam, paper jam, etc)
    • Supervise vendors, contractors, PM engineers to ensure a good and neat work is done in the branch
Reports:
  • ATM Reports
  • Operating Cash Report
  • Listing of ATM Transactions
Accounts:
  • Cash
  • Vault Reserve
  • ATM
  • Overage Account
  • Shortage Account
  • SRAs
  • Certified Cheque
  • Stale Cheques
  • Bank Cheques
Other Functions:
  • Custom Duty Payments
  • Mails Administration
  • Administration of Stationery (vault out of stationary items)
  • Maintenance of Office Equipment
  • Call-over functions
Registers:
  • Cash Advance Register - Petty cash
  • Bank Cheque Register.
  • Customs Duty Register (where applicable)
Preferred Qualifications and Experience
  • Bachelor's Degree from an accredited University
  • Minimum 2 years branch banking experience with exposure to tellering and safe custody.
Knowledge/Technical Skills/Expertise:
  • Financial Analysis
  • ATM operating and maintenance experience
  • HSE certification.
Interested and qualified candidates should:Click here to apply     Job Title: Business Banker Job ID: 29543 Location: Jos, Plateau Job Sector: Banking Job Purpose
  • To provide a basic, branch-based business banking sales and service facility to a portfolio of small business customers requiring uncomplicated and standardized financial product solutions
Key Responsibilities/Accountabilities
  • Explain, promote and sell a range of appropriate Stanbic IBTC product offerings and solutions that meet the financial needs of small business customers.
  • Selling includes acquiring and opening new business accounts (walk-in customers)
  • Cross-selling additional products & services to existing customers (walk-in customers, during pro-active telephone conversations).
  • Identifying sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Electronic Banking (Business Online); Card; etc.
  • Mining existing customer data to identify expansion and/or additional business opportunities.
  • Identifying opportunities to migrate top-end customers.
  • Performing a liaison role between customers and back-office service fulfillment and credit functions.
  • Educating clients regarding the parameters and routine procedures governing standard SME product and service offerings to ensure the correct customer behavior and product usage.
  • Adhering to record keeping requirements as outlined by CBN and the Nigeria Financial Intelligence Unit (NFIU)
Preferred Qualifications and Experience Educational Qualification:
  • Minimum of a 2.2 BSc. degree from an accredited University
Work Experience:
  • Minimum of 2 years relevant experience in Banking preferably in relationship/transactional banking.
  • Business Assistant experience to the Business Manager is ideal.
  • This experience provides an understanding of how to interact with and sell to personal banking customers, as well as how the principles of scored lending are applied in practice.
  • Experience in Credit origination.
  • Previous experience running a small business.
Technical Competencies:
  • Business and Financial Advisory
  • Knowledge of Asset Management Products
  • Credit Analysis
  • E-Channel management.
Interested and qualified candidates should:Click here to apply


Have you submitted your CV countless times without getting a job interview invitation?
Our Professional writers will help you write an outstanding CV and Cover letter that will increase your chances of landing your dream job!

Try Now

Subscribe to free job alerts