Success Advisor at Miva Open University

Miva Open University is an education company building a new kind of university targeted at the African region. Miva, a subsidiary of the uLesson Group, is a Pan-African Distance e-Learning University that is built on a couple of beliefs: Firstly, we believe that the traditional brick-and-mortar approach to tertiary education is no longer a viable option for serving learners on the African continent. This approach will not provide the capacity and efficacy for the people of the region. We are building a university experience that leverages excellent academic talent (wherever it is to be found) and digital technologies to create a new, fresh, more efficacious and more accessible tertiary experience. Our second belief is that this new tertiary experience must not only meet but exceed the existing way of doing things in terms of quality, efficacy and preparing learners for the future. We are uncompromising in these beliefs and this is why we are excited to speak to you.

We are recruiting to fill the position below:

Job Title: Success Advisor 

Location: Port Harcourt, Rivers

Job Description

• We are seeking a dynamic and dedicated Success Advisor.
• As a Success Advisor, you will play a crucial role in providing comprehensive support and guidance to students.
• Your primary focus will be to empower students to achieve their academic and personal goals, ensuring a successful and fulfilling learning experience.

Responsibilities

• Provide personalized guidance and support to students throughout their academic journey, ensuring their success and overall satisfaction.
• Assist students in selecting appropriate courses, understanding degree requirements, and developing academic plans aligned with their career aspirations.
• Collaborate with students to identify their short-term and long-term goals, and develop strategies to help them achieve academic and personal success.
• Connect students with appropriate resources and support services available at Miva Open University, such as tutoring, career counseling, and library services.
• Promote student retention and engagement by actively engaging with students, addressing concerns, and fostering a sense of community
• Maintain regular communication with students via email, phone calls, virtual meetings, and other channels, ensuring timely responses to inquiries and providing relevant updates.
• Maintain accurate and up-to-date student records, including academic plans, progress reports, and communication logs.
• Track students' academic progress and proactively address any issues or challenges that may hinder their success.
• Provide regular feedback and suggestions for improvement.
• Help students develop effective study habits, time management skills, and other essential strategies to enhance their learning experience.

Requirements

• Bachelor's Degree in a relevant field
• Previous experience in student advising, counseling, or related roles, particularly in an online learning environment, is highly desirable. Experience working with diverse student populations is an advantage.
• Excellent written and verbal communication skills, with the ability to effectively convey complex information to students in a clear and concise manner.
• Strong interpersonal skills, with the ability to build rapport, establish trust, and work collaboratively with students, faculty, and staff members.
• Proven ability to identify challenges, analyze situations, and provide appropriate solutions and support to students.
• Exceptional organizational skills, with the ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment.
• Proficiency in using online learning platforms, student information systems, and other educational technologies. Familiarity with productivity tools (e.g. Microsoft Office, Google Suite) is essential.
• Solid understanding of management and social sciences programs, curriculum requirements, and industry trends. Familiarity with online learning platforms and student support systems is advantageous.

Salary
N300,000 Net / Month.

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline 31st July, 2025.