Jobs

Technical Sales Officer at Sambus Geospatial Nigeria Limited

Sambus Geospatial Limited is a seasoned geospatial intelligence company with over 30 years of professional service experience in the industry. We are the official distributor for ESRI and Harris Geospatial, authorized dealer for Trimble and Wingtra drone in Ghana, Nigeria, Liberia, Gambia, Gabon, Sierra Leone, and Equatorial Guinea where we offer expertise in the deployment of geospatial solutions across many industries.

Our vision is to be the preferred geospatial innovator in West Africa while our mission is to be the distinguished organization in applying and advancing geospatial knowledge and technology for effective planning, management, operations, and enhanced decision-making in West Africa. Sambus leads the market in West Africa as the geospatial solution provider, accounting for over 90% of GIS software sales.

We are recruiting to fill the position below:

Job Title: Technical Sales Officer

Location: Victoria Island, Lagos
Employment Type: Full-time

Role Summary

The role of the Technical Sales Officer is to sell the products and services of Sambus to organizations’ in both the private and public sector.
The role is a Business-to-Business (i.e. B2B) sales role where the Technical Sales Officer is assigned a vertical market, and they are responsible for selling to potential customers in that vertical.
The Technical Sales Officer is to identify and generate opportunities by leveraging the resources and training provided by Sambus to sell, upsell and cross-sell clients in the assigned vertical.

Role Responsibilities

Identify sales opportunities and follow the sequence of activities in the Sambus Sales Cycle to achieve annual sales targets
Networking and building connections as well as developing new accounts to build a potential sale pipeline.
Developing a sales document, preparing quotes, and completing sales-related administration tasks
Providing outstanding after-sales services to clients and managing client relationships to ensure positive customer satisfaction reviews. Achieve minimum 4-star rating (i.e. 4 out 5) in the assigned vertical
Collaborating with the Finance & Operations Unit and the Tech team to ensure products are ordered and delivered within agreed timelines. This involves transferring orders to the Finance & Operations Unit for purchases to be made and ensuring that the Tech team delivers and trains clients on products purchased within the agreed timelines.
Debt recovery support: Monitor account receivables in assigned industry and collaborate with the product champions in client oranisation to induce fast payment on receivables.
This includes engaging with clients and sharing payment plan options with them to promote fast payment on receivables and reduce bad debts/withholding tax component.
Drive repeat sales by checking customer purchase history and cross-selling and/or upselling clients
Ensure customer loyalty by generating and suggesting added value services clients end-users withing client organizations can get from the products purchased
Keep the product knowledge and technical skills up to date by participating in ongoing training, workshop and career development programmes
Accept ownership for generating, maintaining and expanding sales and value-addition services in the assigned vertical.
Operational reporting and feedback: To produce periodic operational reports to the line manager and provide feedback on market and customer developments that Sambus needs to respond to
Client and vertical research to stay up to date of industry developments and trends to build expertise and help serve clients/potential clients better.