Zola Electric is the world’s first massively scalable off-grid electric company. It exists to provide affordable and reliable energy to communities that currently lack such power. The company utilizes distributed renewable energy to sell power as a service to customers who suffer from an expensive grid, an unreliable grid, or have no electrical grid access at all. We provide 24/7 clean energy to anyone, anywhere. Our aim is to deliver a complete technical, operational and financial model that makes incredibly high quality renewable electrical services affordable to millions of homes. We are recruiting to fill the position below: Job Title: IT Support Officer/Lead Location: Lagos Position You will act as the Country IT-specialist providing IT support to local operations on the full Digital Platforms portfolio (Applications, Devices, Networks, Contact Centers, Identity). Ensures users are unblocked from IT issues and new requests are processed with the SLA agreed, coordinates activities with other in-country IT team members and domain specialists at Group level. On boards new users and administers services for use within the Country Organization. In this role you will be responsible for:
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