Sales Administrator Duties & Responsibilities

The role and function of a Sales Administrator includes the following duties and responsibilities:

  • Process orders via email or phone
  • Check data accuracy in orders and invoices
  • Contact clients to obtain missing information or answer queries
  • Liaise with the Logistics department to ensure timely deliveries
  • Maintain and update sales and customer records
  • Develop monthly sales reports
  • Communicate important feedback from customers internally
  • Ensure sales targets are met and report any deviations
  • Stay up-to-date with new products and features

Note that this is not an exhaustive list of Sales Administrator duties and responsibilities. Job functions for specific Sales Administrator roles may vary, depending on the industry and type of employer.

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