Job Descriptions

Sales Coordinator Job Description

What is the job description of a Sales Coordinator? What are the duties and responsibilities of a Sales Coordinator? What does a Sales Coordinator do?

Job description of a Sales Coordinator

Sales Coordinators provide administrative assistance and support to sales teams. They typically do not sell products or services, but uses his or her sales experience and leadership skills to motivate sales staff, handle administrative duties, and promote customer satisfaction.

This Sales Coordinator job description example includes the list of most important Sales Coordinator duties and responsibilities as shown below. It can be modified to fit the specific Sales Coordinator profile you're trying to fill as a recruiter or job seeker.

Sales Coordinator Duties and Responsibilities

Sales Coordinator job description should contain a variety of functions and roles including:

  • Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
  • Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
  • Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
  • Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
  • Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
  • Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
  • Hiring and training sales staff and ensuring staff meet their quotas and goals.
  • Managing budgets for expenses like bonuses, marketing, and travel.
  • Making the company's products and services as attractive to potential customers as possible.
  • Ensuring adherence to laws, regulations, and policies.

Sales Coordinator Requirements / Skills / Qualifications

Sales Coordinator job description should include these common skills and qualifications:

  • A Bachelor's degree in Business Administration or related field.
  • x years' experience in sales.
  • Experience as a Sales Coordinator or in administration may be advantageous.
  • Excellent communication, sales, and customer service skills.
  • The ability to multitask, work in a fast-paced environment, and meet deadlines.
  • Current knowledge of industry trends and regulations.
  • Good team development and leadership skills.
  • Computer literacy.
  • Good administrative, organizational, and problem-solving skills.

As a hiring manager, recruiting an ideal Sales Coordinator starts with crafting a good job description. Use this Sales Coordinator job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Sales Coordinator may also reference it in preparation for the interview.