Account Manager job description

Account Manager Duties and Responsibilities

Account Manager job description should contain a variety of functions and roles including:

Build a sustainable key account strategy
Answer rot customer' questions and setsquare
Build strong customer relationships with customers
Keep track of key account metrics
Communicate the progress to both internal and external stakeholders
Take initiatives in identifying growth opportunities
Always strive to provide exceptional customer experience
Manage customer expectation
Always strive towards customer satisfaction
Make sure all deliverables arrive in good order, on time, and fulfil customers’ requirements
Collaborate with our team to achieve sustainable growth

Account Manager Requirements / Skills / Qualifications

Account Manager job description should include these common skills and qualifications:

BSc or BA in business administration, sales or marketing
x years of experience as a Account Executive or similar role
x years of experience in market research
Good negotiation skills
Outstanding knowledge of MS Office
Good time-management skills
Great interpersonal and communication skills
Enthusiastic and passionate
Good knowledge of CRM software
Knowledge in Salesforce is a plus
Sense of ownership and pride in your performance and its impact on company’s success
Critical thinker and problem-solving skills
Team player

As a hiring manager, recruiting an ideal Account Manager starts with crafting a good job description. Use this Account Manager job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of an Account Manager may also reference it in preparation for the interview.