Account Manager Duties & Responsibilities

The role and function of an Account Manager includes the following duties and responsibilities:

Build a sustainable key account strategy
Answer rot customer' questions and setsquare
Build strong customer relationships with customers
Keep track of key account metrics
Communicate the progress to both internal and external stakeholders
Take initiatives in identifying growth opportunities
Always strive to provide exceptional customer experience
Manage customer expectation
Always strive towards customer satisfaction
Make sure all deliverables arrive in good order, on time, and fulfil customers’ requirements
Collaborate with our team to achieve sustainable growth

Note that this is not an exhaustive list of Account Manager duties and responsibilities. Job functions for specific Account Manager roles may vary, depending on the industry and type of employer.

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