The role and function of a Customer Service Manager includes the following duties and responsibilities:
Note that this is not an exhaustive list of Customer Service Manager duties and responsibilities. Job functions for specific Customer Service Manager roles may vary, depending on the industry and type of employer.
Client Relationship Manager job description
Customer Service Representative job description
Customer Service Officer job description
Customer Service Associate job description
Customer Support Manager job description
Customer Service Executive job description
Call Center Executive job description
Help Desk Manager job description
Call Center Customer Service Representative job description
Customer Service Coordinator job description
Contact Centre Agent job description
Call Center Agent job description
Customer Service Specialist job description
Customer Support Executive job description
Customer Service Consultant job description
Customer Relationship Manager job description
Help Desk Specialist job description
Front Desk Representative job description