The role and function of a Customer Success Manager includes the following duties and responsibilities:
Note that this is not an exhaustive list of Customer Success Manager duties and responsibilities. Job functions for specific Customer Success Manager roles may vary, depending on the industry and type of employer.
Customer Service Coordinator job description
Customer Service Officer job description
Customer Service Associate job description
Client Services Manager job description
Engagement Manager job description
Customer Care Executive job description
Help Desk Specialist job description
Call Center Representative job description
Call Center Executive job description
Field Service Representative job description
Customer Support Executive job description
IT Technical Support job description
Call Center Manager job description
Customer Service Consultant job description
Help Desk Manager job description
Contact Centre Agent job description
Customer Service Manager job description
Customer Service Executive job description