Direct Sales Agent at Konga

Konga is Nigeria's largest online mall and have been in operation for over 10 years. Some of our major feats are winning Great Place to work awards two years in a row, winning an award for The Place Most Millennials would like to work and according to Forbes in 2015, the 2nd Most Innovative Company in Africa.

Our culture and values, in a nutshell, speak to placing our customers as a priority, working hard, being passionate about what we do (and having fun in the process), and teamwork. Our Company is full of ordinary people with extraordinary minds who desire to do extraordinary things!

We are recruiting to fill the position below:

Job Title: Direct Sales Agent

Locations: Lagos and Owerri, Imo
Employment Type: Full-time

Job Objectives / A Brief Overview of the Role

  • DSA are responsible for communicating the benefits of the company's products to drive sales.
  • Department / Division Unit: Konga Retail

Reporting Relationship:

  • Reports to The Store Manager
  • Hours of work 8 am - 6 pm

Working Relationship:

  • Internal: Trading Team, Retail Head, Supply Chain Operations, Logistics,
  • Retail Operation Team.
  • External: Customers and OEM

Job Duties / Responsibilities / Accountabilities

  • Selling products and services using solid arguments to prospective customers
  • Performing cost-benefit analyses of existing and potential customers
  • Maintaining positive business relationships to ensure future sales
  • Present, promote, and sell products/services using solid arguments to existing and prospective customers
  • Coordinate sales efforts with team members and other departments
  • Analyze the territory/market’s potential, track sales, and status reports
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Keep abreast of best practices and promotional trends.
  • Continuously improve through feedback.
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
  • Establish, develop, and maintain positive business and customer relationships
  • Reach out to customer leads through cold calling
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Achieve agreed-upon sales targets and outcomes within the scheduled time.

Key Performance Indicators

  • Near zero incidence of customer complaint / negative.
  • Near zero incidence of untimely response to an escalation
  • Near zero incidence of untimely order delivery.


  • A Degree in Business or related fields
  • Strong interpersonal and communication skills,
  • Microsoft package proficiency.

Knowledge and Experience:

  • Proven work experience as a Sales Representative
  • Excellent knowledge of MS Office
  • Ability to create and deliver presentations tailored to the audience’s needs
  • Relationship management skills and openness to feedback
  • Academics degree in business or a related field.
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, negotiation, and communication skills
  • Prioritizing, time management, and organizational skills


How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail