Front Desk Officer at Clinix Healthcare

Clinix Healthcare has 40 years of qualitative experience in Medical and Diagnostic services with over 120 centers across Africa. The state-of-the art Diagnostic Centre represents a milestone towards fulfilling Clinix strategic objectives in providing a world class integrated health system that ensures excellence in health and healthcare for all as a globally recognized destination for healthcare. Clinix Healthcare Nigeria is the first investment in West Africa. The Principal investor is Greenlife Pharmaceuticals and Bliss Gvs Pharmaceuticals. Both companies have outstanding repute in the Nigerian Healthcare industry.

We are recruiting to fill the position below:

Job Title: Front Desk Officer 

Location: Lagos
Job type: Full-time

​​​​​​​Responsibilities

• Greet and welcome patients and visitors warmly upon arrival.
• Register patients accurately, verify details, and manage appointments using the clinic's system.
• Provide administrative support such as filing, data entry, and managing patient records confidentially.
• Coordinate with healthcare staff to ensure smooth patient flow and respond to basic queries.
• Handle patient feedback and escalate issues promptly.
• Answer incoming calls, handle inquiries, and direct calls appropriately.
• Assist with patient check-in/out, including collecting necessary information and payments.
• Maintain a clean, organized, and professional front desk area.

Requirements & Skills

• Minimum of OND/HND/BSc in any discipline from an accredited institution.
• 0–1 year of experience (fresh graduates welcome; prior customer service or administrative experience is an advantage).
• Proficient in Microsoft Office (Word, Excel) and basic computer operations.
• Customer-service oriented with a friendly and professional demeanor.
• Ability to maintain confidentiality and work in a team environment.
• Pre-NYSC graduates awaiting NYSC deployment are encouraged to apply.
• Must be awaiting NYSC call-up (Pre-NYSC). 
• Excellent communication and interpersonal skills.
• Strong organizational abilities with attention to detail.
• Ability to multitask and remain calm under pressure.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] and copy [email protected] using the Job Title a the subject of the email