Front Desk Officer at Sudial and Sons

Sudial and Sons - We are a wholesales trading company looking to expand into ecommerce and new markets. We have been in operation for over 18 years.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lagos
Employment Type: Full-time

Job Brief

• The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

• Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Monitor office expenses and costs
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Receive letters, packages etc. and distribute them
• Keep updated records and files
• Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements

• High School Diploma; additional qualifications will be a plus
• 1-3 years work experience.
• Proven experience as front desk representative, agent or relevant position
• Excellent knowledge of MS Office (especially Excel and Word)
• Problem-solving skills
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Strong communication and people skills
• Good organizational and multitasking abilities
• Customer service orientation

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline
21st August, 2021.