Head of Sales and Business Development at FCMB Microfinance Bank

FCMB Microfinance Bank is Nigeria's leading microfinance bank, dedicated to empowering women and youth entrepreneurs to drive economic growth. We offer innovative, affordable funding solutions tailored to the unique needs of female and young business owners, fostering entrepreneurship, job creation, and financial inclusion. Our commitment to exceptional service, transparency, and accountability ensures lasting relationships and meaningful economic empowerment.

We are recruiting to fill the position below:

Job Title: Head of Sales and Business Development

Location: Ibadan, Oyo
Employment type: Full-time (On-site)

Job Purpose

• To lead, develop, and implement strategic sales and business development initiatives that drive sustainable growth, customer acquisition, and financial inclusion, in alignment with FCMB Microfinance Bank’s mission to empower underserved communities — especially women and youth — through innovative financial solutions.

Key Responsibilities
Strategic Leadership & Growth:

• Develop and execute the bank’s nationwide sales and business development strategy with a focus on rural outreach and digital inclusion.
• Lead market expansion efforts, especially in underserved regions, while building a robust customer acquisition pipeline.
• Drive initiatives aligned with SDGs and CBN’s financial inclusion roadmap.

Team Management:

• Supervise, mentor, and lead a high-performing team of Regional Sales Managers, Business Development Officers, and Field Agents.
• Set KPIs and monitor performance across teams to ensure targets are consistently met or exceeded.

Customer Experience & Retention:

• Champion customer-centric solutions and ensure consistent feedback loops to improve products and services.
• Leverage technology to improve customer onboarding, engagement, and retention.

Data & Performance Management:

• Use data analytics to monitor sales performance, identify trends, and guide strategic decisions.
• Prepare periodic reports for executive management and the board.

Product Development & Positioning:

• Collaborate with Product, Marketing, and Risk teams to design innovative financial products including group lending, SME loans, savings, and insurance products tailored to the informal sector.
• Ensure products are market-responsive and digitally accessible.

Partnership & Stakeholder Engagement:

• Build and manage strategic partnerships with fintechs, NGOs, cooperatives, donor agencies (e.g., Mastercard Foundation, Women’s World Banking), and regulatory bodies.
• Represent the bank at industry events and advocate for inclusive finance policy initiatives.

Qualifications and Requirements

• Bachelor’s Degree in Business, Finance, Marketing, or related field; MBA or Master’s in relevant field is an added advantage.
• Minimum of 8 years of progressive experience in microfinance, banking, or financial services with at least 3 years in a leadership role.
• Strong understanding of microfinance methodologies (group lending, village banking, individual loans, agency banking).
• Hands-on experience with digital financial services and agent banking models.
• Excellent communication, leadership, negotiation, and stakeholder management skills.
• Ability to lead and inspire geographically dispersed teams.
• CBN-certified Microfinance Practitioner (Compulsory).
• Proven track record of leading successful sales and business growth in a financial institution targeting low-income populations.

Key Competencies:

• Strategic Thinking and Execution
• Innovation and Product Development
• Partnership and Relationship Building
• Data-Driven Decision Making.
• Business Development and Sales Leadership
• Financial and Market Acumen
• Team Building and Performance Management

How to Apply
Interested and qualified candidates should send their CV to: [email protected] and [email protected] using "Application for the Role of Head of Sales and Business Development" as the subject of the email.