Latest Jobs at Tpinnae International Limited

Tpinnae Hospitality Concept (THIS) represents a move towards the fusing of the diverse cultures in African Hospitality, the growing Hospitality Business and the vastly untapped and phenomenally rich African Art & Culture. With a decade-long experience in hospitality, we have built a close tie with Hospitality and Tourism based projects in the region along with African Hospitality Concepts.

In partnership with regional stakeholders, we arecommitted to playing a leading role in the development of the Hotel and Tourism businesses within the region. Distinguishable as a “down to earth & realistic” Hospitality Consultancy Group, Tpinnae (THIS) Hospitality thrives on passing on Expert Consultancy, Standard Hotel Procedures Training, On the Floor Supervision and Measurable Deliverables every step of the way.

With the goal to positively impact on Quality Hospitality Services, Tpinnae Hospitality is constantly priming itself to be a leader in the development, launching and operational effectiveness of mid-range properties (50 – 150 rooms).

We are recruiting to fill the position below:

Job Title: Human Resources Manager

Location: Yola, Adamawa
Employment Type: Full-time
Department: Human Resources
Reports To: Hotel General Manager

General Purpose

• To effectively recruit, select and manage the human resource in line with company policies in order to create a conducive industrial relations climate and strong psychological contracting with the company’s employees.
• To maintain a healthy level of employee discipline and welfare.
• To facilitate the optimum utilization of the company’s biggest asset – the human resource.

Person Profile:

• Amicable, honest, high personal integrity, principled

Main Job Tasks & Responsibilities

• Plan for and manage recruitment and selection of staff
• Plan for and conduct new employee orientation
• Identify and manage training and development needs for employees
• Develop and implement human resources policies and procedures
• Administer HR policies and procedures
• Administer compensation and benefits
• Ensure compensation and benefits are in line with company policies and legislation
• Benchmark compensation and benefits
• Support annual salary review
• Implement and monitor performance management system
• Handle employee complaints, grievances and disputes
• Administer employee discipline processes
• Conduct exit interviews
• Plan for and manage succession planning
• Review and update employee rules and regulations
• Maintain the human resource information system and employee database
• Coordinate employee safety, welfare and wellness
• Maintain knowledge of legal requirements and government reporting regulations affecting HR functions.

Education & Training

• Degree or Diploma in Human Resources Management, Business Administration or equivalent
• Qualification: Bachelor's Degree with 3- 5years work experience.
• Generalist human resources experience
• Knowledge of the principles and practices of HR management
• Knowledge of business principles
• Knowledge of labour & other relevant legislation and regulations
• Knowledge of payroll and other relevant software.

Core Competencies:

• Organizing and planning
• Problem analysis and problem solving
• Judgment skills
• Critical thinking skills
• Communication skills
• Presentation skills
• Integrity
• Coaching skills
• Persuasive ability
• Adaptability.

Job Title: Head, ICT Unit

Location: Yola, Adamawa
Employment Type: Full-time
Job Grade: Deputy Manager
Reporting to: General Manager
Working With: ICT Supervisor & Officers
Role: ICT Management

Position Objectives

• Create the platform that enables continuous improvement to service delivery and efficient turnaround time
• Develop and implement an ICT skills acquisition culture through training
• knowledge Create smooth IT operations for guest & staff
• Provide Internet facility for guest & Staff
• Derive 100% Customer Satisfaction.

Job Description

• ICT Planning
• Operations and Support
• System and Employee Development
• Project Management.

Key Responsibilities

• Oversee network and server (if appropriate)
• Ensuring data is backed up on a regular basis
• Overseeing computer security and anti- virus updates etc
• Provides IT support to computer users within the Hotel both guest & staff
• First port of call and initial troubleshooting of IT problems and resolving it if possible.
• Liaising with external support company
• Ensuring all software is properly licensed
• Input into IT acceptable use policy development.
• Keep abreast of IT technology, maintain library of information.
• Programming, Network and database administration
• Conduct IT training from time to time
• Other duties as assigned.

KPIs (Key Performance Indices):

• Use effective telephone sales techniques
• Speak or comprehend 3 main Local languages
• Usage of the computer system
• Use of Copier, facsimile machines
• Ability to use computer and internet facility effectively
• Good working knowledge of our networking, programming, etc.

Minimum Requirements
Education:

• HND / B.Sc in Information Technology / other related courses
• Experience: 3-4 years
• IT Tools.

Highly proficient in the use of the following:

• Hospitality Hardware/software (micros, Opera, Fidelio etc.)
• Microsoft Office (MS Excel, Word, Power Point)
• Internet networking and programming
• Technical background.

Personal Qualities Required by the Job:

• Compliance: adheres strictly to organisational/sector policies and procedures. Seeks approval from the correct authority for changes.
• Integrity and confidentiality: ability to adhere to high ethical standards in job-related and other activities and experience in dealing with sensitive and confidential matters.
• Acceptability: personal style not abrasive to colleagues or customers.
• Planning and organising: ability to establish efficient and appropriate course of action for self and team; strong organisational skills.
• Work standards: Setting of high goals or standards of performance for self. Dissatisfied with average performance.
• Practical learning: ability to assimilate and apply new job-related information.
• Detail Handling: tolerance for and ability to pay attention to and handle the details and paperwork associated with the job.
• Energy: ability to create and maintain a level of appropriately directed activity, capacity to work hard, drive stamina.
• Career ambition: desire to advance to higher job levels; active efforts toward self-development for advancement. Frontier / career minded.
• Efficiency and effectiveness: using minimum effort to achieve maximum results. Actual results will be measured, not simply activity or expended energy.
• Punctuality, attendance and reliability.

Application Deadline 14th June, 2021.

Job Title: Financial Controller

Location: Yola - Adamawa
Employment Type: Full-time
Reports To:HotelGeneralManager/ Managing Director

Position Summary

• The Financial Controller (FC) will be responsible for managing the day to day operations of the accounts department, like preparation and management of the hotels financial budgets, implementing and overseeing all activities relating to the financial aspects of the hotel in compliance with the local tax laws and also by the hotel’s SOP’s.
• Additionally, responsible for the financial analysis, reporting,budgeting,forecasting, audit and control, asset and liability reconciliation, working capital and cash control. Etc. Also, ensure the safekeeping and updating of all legal documentation relating to the financialstatusof the hotel.

Duties and Responsibilities

• Responsible for the properties overall accounting and financial management requirements.
• Responsible to represent the finance department during daily morning HOD meetings.
• Responsible for the local tax authority compliance of the hotel.
• Responsible to support and liaise with the General Manager in meeting the strategic goals of the organisation.
• Responsible for preparing and reviewing annual budgets, monthlyforecasts, operating results.
• Responsible for verifying all financial reports and ensuring that all transactions are accurate and in compliance with local government regulations.
• Responsible to liaise with the hotel owner or managing director of the organisation.
• Able to prepare and submits management reports in a timely manner and also ensuring delivery deadlines.
• Able to effectively implement all accounting policies and procedures.
• Able to ensure a strong accounting and operational control environment to safeguard hotelassets.
• Able to assists proactively with cost control requirements.
• Able to assist with revenue enhancement possibilities.
• Able to assist with profit improvement opportunities for the hotel operations.
• Able to develop specific goals andplansto prioritise, organise and accomplish the work.
• Assists in the building of an efficient and professional team of employees within Finance and Accounting Department.
• Monitors all local tax compliance that applies, and ensuring that taxes are charged correctly and collected.
• File the local tax with the concerned authority on a monthly/regular basis.
• Monitor and improve hotels operation costs, profitability and manage business risks.
• Ensures profits and losses aredocumentedaccurately.
• Ensures property policies are administered fairly and consistently.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Oversees internal, external and regulatory audit processes.
• Conduct regular weekly finance department meetings.
• Celebrates successes by publicly recognising the contributions of team members.
• Provides excellent leadershipby differentiates top performers, fosters teamwork and also able to encourages work/life balance.
• Establishes and maintains open, collaborative relationships with employees.
• Ensures employees establish and maintain open, collaborative relationships within their team.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Responsible to ensure disciplinary procedures and documentation are completed according to hotels standard.
• Any other tasks as and when required by the management.

Requirements
Education:

• Qualified Charted Accountant (CA) or Similar or 4-year Bachelor's Degree in Finance and Accounting or similar major.

Experience:

• At least 5 to 10 years of financial and management experience with the day-to-day financial operations in an up-scale (4/5 Star)hospitalityenvironment.

Job Title: General Manager / Hotel Manager

Location: Yola, Adamawa
Employment Type: Full-time
Reports To: Managing Director / Area General Manager / Owner

Position Summary

• The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests.
• He / She should be an ambassador for the brand and your hotel. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. Work Very closely with the hotel owners and other stake holders.
• Responsible for managing the Hotels management team (HOD's) and overall hotel targets to deliver an excellent Guest experience.
• A General Manager would also be required to manage between profitability and guest satisfaction measures.

Duties and Responsibilities

• Oversee the operations functions of the hotel, as per the Organizational chart.
• Hold regular briefings and meetings with all head of departments.
• Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
• Lead all key property issues including capital projects, customer service and refurbishment.
• Handling complaints, and oversee the service recovery procedures.
• Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
• Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
• Ensure all decisions are made in the best interest of the hotels and management.
• Deliver hotel budget goals and set other short and long term strategic goals for the property.
• Developing improvement actions, carry out costs savings.
• A strong understanding of P&L statements and the ability to react with impactful strategies
• Closely monitor the hotels business reports on a daily basis and take decisions accordingly.
• Ensure that monthly financial outlooks for Rooms,Food & Beverage, Admin & General, on target and accurate.
• Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs.
• Prepare a monthly financial reporting for the owners and stake holders.
• Draw up plans and budget (revenues, costs, etc.) for the owners.
• Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipments and services.
• Act as a final decision maker in hiring a key staffs.
• Coordination with HOD's for the execution of all activities and functions.
• Overseeing and managing all departments and working closely with department heads on a daily basis.
• Manage and develop the Hotel Executive team to ensure career progression and development.
• Be accountable for responsibilities of department heads and take ownership of all guest complaints.
• Provide effective leadership to hotel team members.
• Lead in all aspects of business planning.
• Respond to audits to ensure continual improvement is achieved.
• Corporate client handling and take part in new client acquisition along with the sales team whenever required.
• Assisting in residential sales as and when required and development with strong sales prospects.
• Responsible for safeguarding the quality of operations both (internal & external audits).
• Responsible for legalization, Occupational Health &Safety Act, fireregulations and other legal requirements.

Prerequisites:

• The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience. Available to work when needed, including weekends, holidays, and nights.

Requirements
Education:

• A University Degree in Hotel Management or a related field with Experience in opening, managing or re-positioning a hotel with clear track record. Excellent computer system skills.

Experience:

• At least 15 to 20 years experience in the hospitality industry, with significant luxury and international experience, ideally including experience in remote locations. And 5 to 10 years of experience as a General Manager or Asst. General Manager.

Application Deadline 16th June, 2021.

How To Apply
Interested and qualified candidates should send their CV to: [email protected] and cc: [email protected] using the Job Title as the subject of the mail.