Jobs

Operations Manager In A Reputable Small and Medium Enterprise

Jan 18, 2021, 4:50 PM
Manufacturing & Production

Greenfield Consulting - Our client, a Small and Medium Enterprise (SME) involved in Furniture making, is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Operations Manager

Location: Ikeja, Lagos
Employment Type: Full Time

Job Summary

The Operations Manager is responsible for developing company policies, monitoring compliance, and overseeing projects and budgets
He/she is responsible for the integration of production and installation department operations for optimum productivity.

Job Responsibilities

Identify potential problems and points of friction at the factory and work to find solutions to maximize efficiency and revenue
Oversee contract staff (installers). Create a pool of installer list and ensure installers are available for every project. Work on how to solve company installation process.
Ensure reports are given on all installation progress by Project Managers, determine payment percentage to be paid to installers on a weekly basis and ensure payments are processed
Establish workflow policies that enhance speed and efficiency without compromising product safety or integrity
Working with the Chief Operating Officer on realizing the company's business objectives by promoting efficiency, and increasing profitability
Oversee a workforce of employees in the production and installation department and ensure that all employees follow industry-standard health, safety, and quality guidelines both at the factory and on site
Oversee all site projects handled by Project Managers. Ensure that all site works are thoroughly inspected at intervals before project completion and solutions are provided immediately when problems arise
Create weekly KPIs for Project Managers and evaluate their progress on all projects. Ensure there are no errors
Interact directly with clients, client representatives, Project Managers where issues cannot be resolved by on site Project Managers. Ensure no client issues are left unresolved
Work closely with Production Manager to set production goals and communicate them to key personnel
Provide motivation, support, and guidance to all employees
Communicating with senior management about shifting priorities and projects.

Requirements and Qualifications

HND / B.Sc Degree from a reputable institution
Minimum of 5 - 10 years experience in business operations
2 - 5 years’ managerial experience
Experience in furniture making operations is desirable
Project management experience is desirable
A thorough understanding of financial and budgeting processes and principles to assess the factory earnings and spending to find areas for improvement
Excellent leadership and management skills.
Excellent communication skills, including the ability to clearly explain client’s expectation
Excellent computer skills, including MS Office
A keen attention to detail
Certification in Project management is an added advantage.