Jobs

Shift Supervisor at Pinnah Foods Limited

Pinnah Foods Limited (the Ice Cream Factory & Yin Yang Express) is a restaurant chain with over 7 outlets operating in the city of Lagos. We give the best quality services to make your shared moments memorable.

We are recruiting to fill the position below:

Job Title: Shift Supervisor

Location: Lekki, Lagos
Employment Type: Full-time
Reports to: Restaurant Manager

Duties and Responsibilities

Ensure that all customers feel welcome and are given responsive, professional and courteous service at all times.
Ensure that the company’s mission and values are understood, embraced and complied with by all floor staff.
Achieve company objectives in sales targets, service, quality, appearance of restaurant and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
Continuous training, development and motivation of team members.
Ensure compliance of team members with company policies, standards and procedures.
Be knowledgeable of restaurant policies regarding floor staff and ensure prompt, fair and consistent corrective action for any and all violations in line with company policy.
Ensure that all serving or display equipments are kept clean and in excellent working condition through regular personal inspection.
Ensure that all items received from the kitchen meet the required quality standards.
Reporting any faulty or damaged equipment, furniture or fittings to the restaurant manager.
Assists and supports the restaurant manager in the calculation of daily food cost, stock reports and sales reports and other administrative tasks.
Assist the restaurant manager in assigning duties, responsibilities, and work stations to team members in accordance with work requirements to ensure the smooth running of each shift.
Ensure that all food and products are consistently served according to the restaurant’s portioning and serving standards.
Minimize wastage by ensuring the efficient use of resources during each shift (e.g. packaging, stationery, disposables, etc).