Service Manager Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Service Manager:

  • A Bachelor's degree in Business Administration, or related field.
  • Previous sales and management experience may be advantageous.
  • Strong industry knowledge.
  • Excellent leadership, communication, sales, and customer service skills.
  • Computer literacy and good organizational skills.
  • Strong creative thinking and problem-solving skills.
  • The ability to work under pressure and handle stress.

Note that this is not an exhaustive list of Service Manager skill, qualifications and experience. Job requirements for specific Service Manager roles may vary, depending on the industry and type of employer.

Related

Service Manager Job description

Service Manager Salary in Nigeria

Service Manager Interview questions

Service Manager Cover letter

Service Manager CV

Service Manager Jobs in Nigeria

Similar job descriptions

Customer Support Manager job description

Customer Service Executive job description

Relationship Manager job description

Client Relationship Manager job description

Call Center Supervisor job description

Customer Care Executive job description

Customer Service Manager job description

Customer Experience Officer job description

IT Technical Support job description

Customer Service Consultant job description

Contact Centre Agent job description

Client Services Manager job description

IT Help Desk Technician job description

Engagement Manager job description

Customer Service Coordinator job description

Customer Service Associate job description

Customer Service Representative job description

Help Desk Specialist job description

Bilingual Customer Service Representative job description

Customer Support Representative job description