Telesales Representative Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Telesales Representative:

High school diploma
BSc/BA is a plus
x years of experience as Telesales Representative or similar customer service or sales role
Proven record of met quota
Good time-management skills
Great interpersonal, communication, presentation and negotiation skills
Good negotiation skills
Hand on experience with sales tools such as CRM software
Ability and willingness to learn about products and services specifications and benefits
Patient and friendly personality
Team player

Note that this is not an exhaustive list of Telesales Representative skill, qualifications and experience. Job requirements for specific Telesales Representative roles may vary, depending on the industry and type of employer.

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