Customer Intelligence Manager Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Customer Intelligence Manager:

  • BA/BSc or equivalent working experience
  • X years of experience in data anlytics
  • Proficient in marketing automation
  • Ability to multi-task
  • Strong interpersonal and communication skills
  • Critical-thinker and problem-solver
  • Good understanding of web analytics
  • Past experience conducting research reports
  • Good time-management skills

Note that this is not an exhaustive list of Customer Intelligence Manager skill, qualifications and experience. Job requirements for specific Customer Intelligence Manager roles may vary, depending on the industry and type of employer.


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