The role and function of a Customer Service Representative includes the following duties and responsibilities:
Note that this is not an exhaustive list of Customer Service Representative duties and responsibilities. Job functions for specific Customer Service Representative roles may vary, depending on the industry and type of employer.
Service Manager job description
Bilingual Customer Service Representative job description
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Customer Service Associate job description
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Customer Success Manager job description
Customer Service Supervisor job description
Front Desk Representative job description
Customer Service Consultant job description
Help Desk Manager job description
Customer Support Manager job description
Relationship Manager job description
Customer Service Specialist job description
Customer Support Executive job description
IT Help Desk Technician job description
Contact Centre Agent job description
Client Services Manager job description