Jobs

Call Center Agents recruitment in a Leading Commercial Bank (Lagos)

Workforce Group - Our client, a leading Commercial Bank is currently recruiting suitable and qualified candidates for the position below:

Job Title: Call Center Agent Location: Lagos Company: Foremost Commercial Bank

Summary

We are currently recruiting Contact Center Agents for a reputable bank. H/She will be the liaison between the bank and its current and potential customers.
H/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Job Responsibilities

Managing large amounts of inbound and outbound calls in a timely manner.
Meet personal/team qualitative and quantitative targets.
Seize opportunities to up sell products when they arise.
Following call center “scripts” when handling different topics.
Identifying customers’ needs, clarify information, research every issue and providing solutions.

Requirements

HND / BSc. in any discipline.
Fluency in local languages
Must be resident in Lagos.
Must not be more than 27 years old.
Excellent spoken English with impressive interpersonal skills.

Remuneration

Attractive Basic pay
Other Benefits: Pension plus HMO.

How to Apply Interested and qualified candidates should: Click here to apply

Application Deadline 27th January, 2020.

Lagos State

OND / HND / BSC Holders job vacancies in Nigeria, Banking job vacancies in Nigeria, Lagos State job vacancies in Nigeria, Call Center job vacancies in Nigeria

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