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Vacancy For Credit Collections Officer In A Reputable Financial Institution
May 2, 2018, 8:45 AM
Seedstars - Our client, QuickCheck (www.quickcheck.ng), is a Nigerian Fintech Startup that aims to provide banking services to the underserved. Built by people who work towards solving real world problems, we found out that a large portion of the Nigerian population have no access to proper banking services... We want to fill this gap! We are recruiting to fill the position below: Job Title: Credit Collections Officer Location: Lagos About the Job
- QuickCheck, currently enables Nigerians across the country access easily, loans without the need for any form of collateral.
- The key purpose for this job role is to maximize and ensure Customers’ satisfaction and retention.
- Embrace the challenge of minimising loss resulting from non payment of loans, by proposing and iterating different strategies to achieve this objective
- Follow up with clients to Identify negative trends and deviations from client’s financial commitment
- Ensure prompt repayment and servicing of loans from indebted clients
- Understanding (and ideally preparation) of key management reports such as PAR Report, collections roll rate report and first payment analysis
- Provide feedback on collection activities for policy changes
- Making calls to debtors and ensure that terms and conditions of loan facilities are complied with
- Ensuring the CRM tool is used to record interactions with clients
- You are a young professional, with high ambitions and desire to learn
- You have an innate drive for exploring different options for reaching results
- You possess strong analytical and IT skills, you leverage on technology to measure your results and optimize your time
- You are an excellent communicator since you will be interacting with clients regularly
- You have strong negotiation skills
- Be part of a global movement and build your network in 70+ emerging markets
- Join a young and entrepreneurial company, giving you autonomy and freedom to "run the show"
- Growth opportunities (both locally and at global level) and support to achieve your mastery (by participating in our internal Seedstars Academy)
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