Vacancies at Robeck Locks Limited

Robeck Locks Limited was born out of a need to bring into the marketplace stylish lockset at affordable prices without compromise on quality, functionality and durability. Robeck Locks Limited imports and distributes a wide range of quality fashionable door lockset and accesories made of Brass, Stainless steel, Zinc, Iron and Aluminum to the trade and Construction companies.

We are recruiting to fill the position below:

Job Title: Shop Assistant

Locations: Ipaja & Mushin, Lagos
Employment Type: Full-time

About the Role

• We seek to hire Shop Floor Assistants to assist customers to process orders, prepare deliveries, and assist with customer queries and offer advice & guidance on products.
• To be successful in this role, you should demonstrate excellent communication skills and strive to exceed customer expectations.
• You should also be resourceful, energetic, and pay attention to detail.

Key Responsibilities

• Help customers make the best possible purchases by providing advice, guidance, and excellent customer service.
• Support customers with picking and arranging their orders.
• Responding promptly and effectively to customers' complaints and requests
• Advising customers on suitable products.
• Reporting customer issues, supply shortages, and inferior products to the supervisor immediately.

Qualifications & Experience

• Minimum of Secondary School Leaving Certificate.
• 1 - 3 years of work experience.
• Previous retail experience would be advantageous.
• Strong written and verbal communication skills.
• Basic math and computer skills.
• Ability to lift and carry items.
• Ability to work independently and as part of a team.

Salary
N30,000 - N50,000 monthly.

Job Title: Sales Supervisor

Locations: Amuwo Odofin and Mushin - Lagos
Employment Type: Full-time

Job Responsibilities

• The Sales Supervisor is responsible for organizing, supervising and coordinating the schedules of the sales representatives to meet and exceed sales quotas and goals, also providing excellent customer service and growing company revenue.
• Understand customer needs and offer solutions and support
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads.
• Answer potential customer questions and follow-up call questions.
• Work with sales team when closing sales.
• Track weekly, monthly, and quarterly performance and sales metrics.
• Meet all sales quotas and goals.
• Supervise sales representatives and assistants.

Requirements

• HND or equivalent; Bachelor’s Degree in Business Administration, Business, or related field preferred.
• Two (2) years’ previous experience in customer support, client services, sales, or a related field.
• Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts; may include entering and tracking merchandise, scheduling with Microsoft Office Suite or similar software.
• Focused on customer service.
• Excellent verbal and written communication skills.
• Persuasive and goal-oriented.
• Ability to multitask, prioritize, and manage time efficiently.
• A proven track record of achieving sales targets in the FMCG industry
• Ability to analyze data and sales statistics and translate results into numbers and solutions
• Have a customer-centric mindset
• Agile and result-driven.
• Ability to multitask, prioritize and manage time efficiently.

Salary
N50,000 - N80,000 monthly.

Job Title: Store Keeper

Locations: Ipaja, Mushin, Amuwo Odofin - Lagos
Employment Type: Full-time

Job Description

• Ensure safe keeping both as to quality and quantity of stock
• Maintain proper records
• Initiate requisition for the replacement of stock when the stock reaches reorder levels
• Ensure stock are updated in real-time
• Reception and inspection of items delivered
• Ensure only authorized stocks leaves the store with appropriate documentation
• Taking an active role in regular inventory by checking the book balances, with the actual physical stock at frequent intervals by way of internal control over wrong issues, pilferage, etc
• Unloads deliveries into store
• Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control
• Alerts manager of any delivery discrepancy
• Ensuring stock levels are well maintained
• Keeping the store clean and tidy
• Any other ad hoc duties as may be required.

Qualifications

• Candidates should possess an OND qualification with 1 - 3 years work experience.

Person Specification:

• Demonstrate strong interpersonal and customer service skills
• Communicates clearly and effectively
• Pays attention to detail
• Possess physical strength necessary to lift boxes
• Ability to work under pressure safely and efficiently
• Knowledge of proper bookkeeping and inventory management
• Analytical mind with ability to make accurate mathematical computations
• Excellent written and verbal communication skills
• Competencies in data entry, analysis, and management
• Keen attention to detail and ability to effectively manage time.

Salary
N40,000 - N60,000 monthly.

Job Title: Store Assistant

Location: Mushin, Lagos
Employment Type: Full-time

Core Responsibilities

• Ensure safekeeping both as quality and quantity of stock
• Reception and inspection of items delivered
• Ensure only authorized stocks leaves the store with appropriate documentation
• Picks and Dispatches goods to Shop Floor
• Taking an active role in regular inventory
• Maintain inventory record
• Unloads deliveries into store
• Ensure accuracy of stock delivered
• Keeps store organized
• Heavy lifting required at times
• Any other ad hoc duties as may be required.

Qualifications & Experience

• Candidates should be an SSCE holder
• Experience is not essential

Requirements:

• Communicates clearly and effectively
• Pays attention to detail
• Possess physical strength necessary to lift boxes
• Ability to work under pressure safely and efficiently
• Must live within close proximity to Mushin.

Salary
N25,000 - N35,000 monthly.

Job Title: Supervisor

Locations: Ipaja and Mushin, Lagos
Employment Type: Full-time

Duties

• Developing and sustaining long-lasting relationships with customers to guarantee retention.
• Developing in-depth knowledge of company products.
• Maintaining an accurate record of all sales and operations transactions of the branch
• Managing the branch facility on day-to-day basis to safeguard all company’s assets and good ambience/cleanliness
• Grow the sales of the company’s products and services to both the retail, trade and wholesale segments.
• Prepare and implement the strategic plan on how to achieve the annual budgeted sales goals.
• Identify and contact potential organizations and individuals for new leads and potential new markets.
• Weekly report on milestones
• Ensure the operational efficiency and sales growth of the branch.
• Identify and elevate brand awareness to increase market share in existing markets and maximize new business development opportunities through various strategies
• Evaluating employee performance and providing feedback and coaching as needed.

Qualifications / Requirements

• Minimum of HND qualification
• Applicants must be residing within Mushin or Ipaja Axis.

Job Specification:

• Up to 3 years in Sales/Customer Service, preferably in Retail.
• Up to 1 year of leading a team.
• Proven track record of achieving sales targets.
• Experience in managing a branch facility.
• Bachelor’s Degree preferred
• Minimum of 1-year experience as a branch supervisor in a retail outlet.
• Excellent communication skills – both verbal and written, as well as excellent listening skills.
• Proficient in Microsoft Office.
• Self-motivator, disciplined, strong work ethic with high integrity.
• Ability to work independently in a goal-oriented manner.
• Meticulous with good attention to detail.
• Exceptional people management skills.

Salary
N40,000 - N70,000 monthly.

Job Title: Branch Supervisor

Location: Mushin, Lagos
Employment Type: Full-time

Duties

• Developing and sustaining long-lasting relationships with customers to guarantee retention.
• Developing in-depth knowledge of company products.
• Maintaining an accurate record of all sales and operations transactions of the branch
• Managing the branch facility on a day-to-day basis to safeguard all company’s assets and good ambiance/cleanliness
• Grow the sales of the company’s products and services to both the retail, trade, and wholesale segments.
• Prepare and implement the strategic plan on how to achieve the annual budgeted sales goals.
• Identify and contact potential organizations and individuals for new leads and potential new markets.
• Weekly report on milestones
• Ensure the operational efficiency and sales growth of the branch.
• Identify and elevate brand awareness to increase market share in existing markets and maximize new business development opportunities through various strategies
• Evaluating employee performance and providing feedback and coaching as needed.

Qualifications / Requirements

• Minimum of HND
• Applicants must be residing within Mushin Axis.

Job Specification:

• Up to 3 years in Sales/Customer Service, preferably in Retail.
• Up to 1 year of leading a team.
• Proven track record of achieving sales targets.
• Experience in managing a branch facility.
• Bachelor’s Degree preferred
• Minimum of 1-yearexperience as a branch supervisor in a retail outlet.
• Excellent communication skills – both verbal and written, as well as excellent listening skills.
• Proficient in Microsoft Office.
• Self-motivator, disciplined, strong work ethic with high integrity.
• Ability to work independently in a goal-oriented manner.
• Meticulous with good attention to detail.
• Exceptional people management skills.

Job Title: Sales & Store Assistant

Location: Mushin, Lagos
Employment Type: Full-time

Job Responsibilities

• The ideal candidate should enjoy working in a Shop and expanding sales revenue by cross-marketing products.
• Attending to customers request with focus on customer satisfaction
• Cash handling
• Arranging the shop floor.
• Meeting monthly sales target as set by company
• Maintaining and developing relationship with existing and new customers
• Generate new customers and new markets
• Continually sourcing new sales opportunities
• Involved in stock control and management
• Ensuring stock levels are well maintained
• Giving advice and guidance on product selection to customers
• Keeping the store clean and tidy
• Any other ad hoc duties as may be required.

Requirements

• Minimum of OND qualification with 1 year work experience.
• Relevant sales experience preferably in Retail
• Good communication skills
• Strong team player
• Have a friendly and engaging personality
• Must be helpful and polite
• Good numerical skills
• Possess physical strength necessary to lift boxes
• Ambitious and willing to learn
• Must have Good Positive Attitude
• Must live within close proximity to Mushin.

Salary
N35,000 - N45,000 monthly.

Job Title: Retail Cashier

Location: Mushin, Lagos
Employment Type: Full-time

Job Summary

• The Cashier would capture and manage all receivables and payables for sales and expenses made by the store.
• The Cashier would be responsible for managing transactions with customers, balancing cash registers and tracking transactions in order to ensure there are no discrepancies.

Key Responsibilities

• Accurately and Efficiently operate cash registers
• Process payments made with cash, cheques, POS, credit and debit cards
• Process returns and exchanges
• Ensure all prices and quantities are accurate and prove a receipt to every customer.
• Prepare and raise invoice
• Operate POS system
• Make sales referrals, cross sell products and introduce new ones.
• Interact with customers and attend to requests and complaints
• Attending to customers request with focus on customer satisfaction
• Promotes new store products
• Organizes products on the sales floor
• Maintaining and developing relationships with existing and new customers
• Involved in stock control and management
• Giving advice and guidance on product selection to customers
• Maintain clean and tidy checkout areas.
• Follow company processes accurately and efficiently.
• Any other ad hoc duties as may be required.

Key Requirements

• Minimum of OND qualification with 1 - 3 years work experience.
• Relevant work experience in retail is preferable but not essential
• Basic PC knowledge and familiarity with electronic equipment i.e Cash registers, scanners, money counters
• Strong communication and time management skills
• Customer satisfaction oriented
• Attention to detail.
• Demonstrate a high level of professionalism
• Sales and Mathematical skills
• Must live in or within close proximity of Mushin, Lagos.

Salary
N40,000 - N50,000 monthly.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Application Deadline  17th December, 2021.