Travel Agent Duties & Responsibilities

The role and function of a Travel Agent includes the following duties and responsibilities:

Research various destinations
Plan and organize travels by booking tickets and accommodation, securing rental transportation etc.
Inform clients and provide useful travel material (guides, maps, event programs etc)
Collect deposits and balances
Suggest suitable travel options that best suite clients' needs
Attend webinars, conferences and other educational programs
Use promotional techniques and offer different services and offerings
Keep learning about latest industry trends
Research destination and travel prices, customs, weather conditions, reviews etc.
Research and study clients’ specifications and wishes
Suggest suitable travel options that best suite clients' needs
Track KPIs and prepare KPI reports

Note that this is not an exhaustive list of Travel Agent duties and responsibilities. Job functions for specific Travel Agent roles may vary, depending on the industry and type of employer.

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