Wait Staff Duties & Responsibilities
The role and function of a Wait Staff includes the following duties and responsibilities:
- Greeting customers and showing them to their table.
- Preparing tables, ensuring they are clean and fully set.
- Maintaining knowledge of the complete menu, daily specials, and available items.
- Presenting customers with the menu, informing them of daily specials, and taking orders.
- Delivering checks and taking payments.
- Handling customer complaints.
- Strictly adhering to food, sanitary, and safety standards.
- Checking the quality of dishes before serving them.
- Delivering food and beverages in a timely manner.
- Attending tables and ensuring customer satisfaction.
Note that this is not an exhaustive list of Wait Staff duties and responsibilities. Job functions for specific Wait Staff roles may vary, depending on the industry and type of employer.