Waitress Duties & Responsibilities

The role and function of a Waitress includes the following duties and responsibilities:

  • Provide customers with menus.
  • Take customer orders and relay this to the kitchen.
  • Serve food and beverages to customers.
  • Listen to any complaints that patrons have and address them appropriately.
  • Prepare bills and process payments.

Note that this is not an exhaustive list of Waitress duties and responsibilities. Job functions for specific Waitress roles may vary, depending on the industry and type of employer.

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