Job Descriptions

Restaurant Manager Job Description

What is the job description of a Restaurant Manager? What are the duties and responsibilities of a Restaurant Manager? What does a Restaurant Manager do?

Job description of a Restaurant Manager

Restaurant Managers oversee the successful running of a restaurant by hiring qualified staff, monitoring customer satisfaction and ensuring that all produce and beverages are ordered in the correct quantities.

The role has a strong hospitality element, ensuring that the restaurant delivers high-quality food and drink and good customer service. However, it also includes activities common to business managers within any sector, including overseeing marketing, sales, operations, finance and human resources.

This Restaurant Manager job description example includes the list of most important Restaurant Manager duties and responsibilities as shown below. It can be modified to fit the specific Restaurant Manager profile you're trying to fill as a recruiter or job seeker.

Restaurant Manager Duties and Responsibilities

Restaurant Manager job description should contain a variety of functions and roles including:

  • Manage and oversee the entire restaurant operation
  • Deliver superior guest services
  • Ensuring guest satisfaction
  • Plan and develop guest loyalty programs
  • Plan new and update existing menus
  • Manage and lead staff
  • Hire new employees
  • Training and evaluate staff performance
  • Estimate consumption, forecast requirements and maintain inventory
  • Manage restaurant supplies
  • Control costs and minimize waste
  • Plan and develop the overall restaurant marketing strategy
  • Participate at local food events
  • Respond efficiently to customer questions and complaints
  • Organize and supervise shifts
  • Nurture a positive working environment
  • Monitor operations and initiate corrective actions
  • Implement innovative strategies to improve productivity and sales

Restaurant Manager Requirements / Skills / Qualifications

Restaurant Manager job description should include these common skills and qualifications:

  • B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus
  • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
  • Proven customer service experience as a manager
  • Strong leadership, motivational and people skills
  • Acute financial management skills
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Familiarity with restaurant management software, like OpenTable and PeachWorks

As a hiring manager, recruiting an ideal Restaurant Manager starts with crafting a good job description. Use this Restaurant Manager job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Restaurant Manager may also reference it in preparation for the interview.