Account Executive Duties & Responsibilities

The role and function of an Account Executive includes the following duties and responsibilities:

Create detailed sales business plans
Set and manage sales goals and quotas
Manage the entire sales cycle
Assist in finding prospects and leads
Identify new sales opportunities
Learn new product and services features and benefits
Provide professional after-sales support
Respond to complaints and resolve issues to ensure customer success and satifaction
Prepare and present reports on KPIs
Build strong client relationships
Identify opportunities to up-see and cross-sell
Provide customer support when needed

Note that this is not an exhaustive list of Account Executive duties and responsibilities. Job functions for specific Account Executive roles may vary, depending on the industry and type of employer.

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