Sales Supervisor Duties & Responsibilities

The role and function of a Sales Supervisor includes the following duties and responsibilities:

Organize and coordinate sales representatives schedules
Supervise sales representatives and assistants
Understand customer needs and offer solutions and support
Research potential leads from business directories, web searches, or digital resources
Recruit, hire, and train new sales representatives
Receive and report on all sales leads
Meet all sales quotas and goals
Assist sales representatives and team to meet and exceed goals
Answer potential customer questions and follow-up call questions
Work with sales team when closing sales
Track weekly, monthly, and quarterly performance and sales metrics

Note that this is not an exhaustive list of Sales Supervisor duties and responsibilities. Job functions for specific Sales Supervisor roles may vary, depending on the industry and type of employer.

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