Conference Centre Manager Duties & Responsibilities

The role and function of a Conference Centre Manager includes the following duties and responsibilities:

Managing budgets and financial plans;
Ensuring all events run smoothly;
Taking responsibility for the recruitment, training, organisation and monitoring of staff;
Taking responsibility for the sales and marketing of the conference centre, including pricing, promotions, image/brand and profile;
Communicating daily with the management team, planning work schedules and checking client requirements;
Dealing with customer complaints, comments and enquiries;
Purchasing equipment necessary for the conference centre to operate;
Supervising maintenance, supplies and equipment;
Achieving profit targets;
Ensuring compliance with health and safety, licensing laws and other legal regulations;
Day-to-day troubleshooting and addressing problems as they arise.
Leading by example in maintaining service standards;
Negotiating with external service providers and suppliers as required;
Applying current legal and in-house HR procedures to ensure the retention of good staff and the provision of high-quality services;
Researching markets to identify new business;

Note that this is not an exhaustive list of Conference Centre Manager duties and responsibilities. Job functions for specific Conference Centre Manager roles may vary, depending on the industry and type of employer.

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