Host / Hostess Duties & Responsibilities

The role and function of a Host / Hostess includes the following duties and responsibilities:

  • Welcome guests to the venue
  • Provide accurate wait times and monitor waiting lists
  • Manage reservations
  • Escort customers to assigned dining or bar areas
  • Maintain a clean reception area
  • Cater to guests who require extra attention (e.g. children, elderly)
  • Answer incoming calls and address customers’ queries
  • Assist wait staff as needed
  • Provide menus and announce Waiter/Waitress’s name
  • Greet customers upon their departure
  • Coordinate with wait staff about available seating options

Note that this is not an exhaustive list of Host / Hostess duties and responsibilities. Job functions for specific Host / Hostess roles may vary, depending on the industry and type of employer.

Share on

Recommended

Host / Hostess Job description

Host / Hostess Salary in Nigeria

Host / Hostess Interview questions

Host / Hostess Cover letter

Host / Hostess CV

Host / Hostess Jobs in Nigeria

Similar job descriptions

Travel Consultant job description

Laundry Attendant job description

Sushi Chef job description

Assistant Restaurant Manager job description

Guest Service Representative job description

Housekeeping Supervisor job description

Head Chef job description

Tour Manager job description

Pizza Maker job description

Restaurant Supervisor job description

Shift Manager job description

Food and Beverage Manager job description

Waitress job description

Catering Manager job description

Hotel Concierge job description

Public House Manager job description

Cabin Crew job description

Kitchen Staff job description

Restaurant Cook job description

Hospitality Manager job description