Clerk Duties & Responsibilities

The role and function of a Clerk includes the following duties and responsibilities:

Welcome clients and offer them refreshments.
Transcribe, record, fax and file documents.
Sort and forward incoming mail and emails, and prepare and send outgoing mail.
Book and prepare meeting rooms and ensure that refreshments are made available.
Book flights and accommodation as required.
Maintain filing, database systems, and inventories.
Operate office equipment such as photocopiers and fax machines.
Communicate with clients and employees, and respond to any queries or complaints.
Coordinate activities and disseminate information to office staff.

Note that this is not an exhaustive list of Clerk duties and responsibilities. Job functions for specific Clerk roles may vary, depending on the industry and type of employer.

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