Flight Attendant Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Flight Attendant:

  • Cabin crew certification or training
  • Proven working experience as Flight Attendant or Customer Service experience
  • Professional image
  • Excellent communication and presentation skills
  • Problem solving skills and ability to handle difficult situations
  • Fluency in English, multilingual is preferred
  • MS Office knowledge
  • Customer service-oriented

Note that this is not an exhaustive list of Flight Attendant skill, qualifications and experience. Job requirements for specific Flight Attendant roles may vary, depending on the industry and type of employer.

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