Hospitality Manager Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Hospitality Manager:

  • BA in hospitality management or similar relevant field
  • Previous working experience as hospitality manager for (x) years
  • Working experience in customer service or sales
  • Knowledge of the best practices and procedures for customer service, hospitality management, hotel operations 
  • Hands on experience with MS Office and relevant software (e.g. ERP)
  • Excellent communication, leadership, relationship building and interpersonal skills
  • Problem-solving aptitude

Note that this is not an exhaustive list of Hospitality Manager skill, qualifications and experience. Job requirements for specific Hospitality Manager roles may vary, depending on the industry and type of employer.

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