Hospitality Manager Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Hospitality Manager:

BA in hospitality management or similar relevant field
Previous working experience as hospitality manager for (x) years
Working experience in customer service or sales
Knowledge of the best practices and procedures for customer service, hospitality management, hotel operations
Hands on experience with MS Office and relevant software (e.g. ERP)
Excellent communication, leadership, relationship building and interpersonal skills
Problem-solving aptitude

Note that this is not an exhaustive list of Hospitality Manager skill, qualifications and experience. Job requirements for specific Hospitality Manager roles may vary, depending on the industry and type of employer.

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