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Hospitality Manager Job Description

Job Descriptions > Tourism and Hospitality > Hospitality Manager
Hospitality Manager job description and responsibilities
This Hospitality Manager job description template includes the list of most important Hospitality Manager duties and responsibilities. It can be modified to fit the specific Hospitality Manager profile you're trying to fill as a recruiter or job seeker.

Common questions people ask include:

What is the job description of a Hospitality Manager? What are the duties and responsibilities of a Hospitality Manager? What does a Hospitality Manager do?

Job Description of a Hospitality Manager

Hospitality Manager is the person who manages and coordinates all the different departments in an establishment in the hospitality or restaurant sector. Their role is to define the commercial and management strategy of the establishment in line with profit targets, the quality charter and hygiene and safety norms.

Hospitality Manager Duties and Responsibilities

Hospitality Manager job description should contain a variety of functions and roles including:

  • Hire qualified personnel when needed
  • Organize and coordinate people and operations 
  • Supervise and oversee staff members
  • Ensure adherence to relevant legal, health and safety regulations and guidelines
  • Keep and update relevant documents and records 
  • Create reports for senior management
  • Check supplies and equipment quantity and quality
  • Manage budgets and approve expenditures
  • Develop and communicate standard operating procedures
  • Establish standards for customer service

Hospitality Manager Requirements / Skills / Qualifications

Hospitality Manager job description should include these common skills and qualifications:

  • BA in hospitality management or similar relevant field
  • Previous working experience as hospitality manager for (x) years
  • Working experience in customer service or sales
  • Knowledge of the best practices and procedures for customer service, hospitality management, hotel operations 
  • Hands on experience with MS Office and relevant software (e.g. ERP)
  • Excellent communication, leadership, relationship building and interpersonal skills
  • Problem-solving aptitude

As a hiring manager, recruiting an ideal Hospitality Manager starts with crafting a good job description. Use this Hospitality Manager job description example to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs. Job seekers interviewing for the role of a Hospitality Manager may also reference it in preparation for the interview.

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