Medical Office Assistant Duties & Responsibilities

The role and function of a Medical Office Assistant includes the following duties and responsibilities:

  • Greet patients.
  • Collect patients' personal information.
  • Answer phone calls.
  • Respond to emails.
  • Schedule appointments.
  • Validate clients' payment methods and medical aid coverage.

Note that this is not an exhaustive list of Medical Office Assistant duties and responsibilities. Job functions for specific Medical Office Assistant roles may vary, depending on the industry and type of employer.

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