Program Manager Duties & Responsibilities

The role and function of a Program Manager includes the following duties and responsibilities:

Organizing programs and activities in accordance with the mission and goals of the organization.
Developing new programs to support the strategic direction of the organization.
Creating and managing long-term goals.
Implementing and managing changes and interventions to ensure project goals are achieved.
Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services.
Producing accurate and timely reporting of program status throughout its life cycle.
Analyzing program risks.
Working on strategy with the marketing team.
Developing a budget and operating plan for the program.
Developing an evaluation method to assess program strengths and identify areas for improvement.
Writing program funding proposals to guarantee uninterrupted delivery of services.
Managing a team with a diverse array of talents and responsibilities.
Ensuring goals are met in areas including customer satisfaction, safety, quality and team member performance.

Note that this is not an exhaustive list of Program Manager duties and responsibilities. Job functions for specific Program Manager roles may vary, depending on the industry and type of employer.

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