Host / Hostess Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Host / Hostess:

High school diploma; hospitality certification is a plus
Previous work experience as a Host/Hostess or Waiter/Waitress
Understanding of restaurant etiquette
Strong organizational skills with the ability to monitor the entire dining and bar area
Availability to work in shifts as needed
Good physical condition to walk and stand during an entire shift
Familiarity with health and safety regulations
Experience in managing reservations
Demonstrable customer-service skills
Excellent communication skills (via phone and in-person)

Note that this is not an exhaustive list of Host / Hostess skill, qualifications and experience. Job requirements for specific Host / Hostess roles may vary, depending on the industry and type of employer.

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