Receptionist Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Receptionist:

Associate’s or bachelor’s degree in related field.
X years of experience as a Receptionist or Front Desk Representative or similar role
Knowledge of office machines (e.g. fax, printer etc.)
Knowledge of office management and basic bookkeeping
Excellent knowledge of MS Office (especially Excel and Word)
Critical thinker and problem-solving skills
Consistent, professional dress and manner.
Team player
Good time-management skills
Great interpersonal and communication skills
Customer-centric

Note that this is not an exhaustive list of Receptionist skill, qualifications and experience. Job requirements for specific Receptionist roles may vary, depending on the industry and type of employer.

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