Reservation Agent Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Reservation Agent:

High school diploma.
Relevant certification
Experience working in sales or public relations, preferably in the hospitality or travel industries.
Customer-service experience.
Data entry experience.
Flexible working hours.
Excellent written and verbal communication skills.
Multi-tasking and time-management skills, with the ability to prioritize tasks.
Proficient in Microsoft Office Suite.

Note that this is not an exhaustive list of Reservation Agent skill, qualifications and experience. Job requirements for specific Reservation Agent roles may vary, depending on the industry and type of employer.

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