Barista Duties & Responsibilities

The role and function of a Barista includes the following duties and responsibilities:

  • Greet customers as they enter
  • Give customers drink menus and answer their questions regarding ingredients
  • Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
  • Prepare beverages following recipes
  • Check if brewing equipment operates properly and report any maintenance needs
  • Comply with health and safety regulations
  • Communicate customer feedback to managers and recommend new menu items
  • Serve beverages and prepared food, like cookies, pastries and muffins
  • Receive and process payments (cash and credit cards)
  • Keep the bar area clean
  • Maintain stock of clean mugs and plates

Note that this is not an exhaustive list of Barista duties and responsibilities. Job functions for specific Barista roles may vary, depending on the industry and type of employer.


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