Community Manager Duties & Responsibilities

The role and function of a Community Manager includes the following duties and responsibilities:

  • Set, plan and implement social media and communication campaigns and strategies
  • Provide engaging text, image and video content for all social media and professional accounts
  • Respond to customers in a timely manner
  • Monitor, track and report on feedback and online reviews
  • Organize and manage events to boost brand awareness
  • Coordinate with Marketing, PR and Communications teams 
  • Liaise with Development and Sales departments
  • Respond to customers in a timely manner
  • Build relationships with customers, industry professionals and journalists
  • Stay up-to-date with digital technology trends

Note that this is not an exhaustive list of Community Manager duties and responsibilities. Job functions for specific Community Manager roles may vary, depending on the industry and type of employer.

Related

Community Manager Job description

Community Manager Salary in Nigeria

Community Manager Interview questions

Community Manager Cover letter

Community Manager CV

Community Manager Jobs in Nigeria

Similar job descriptions

Proposal Writer job description

Marketer job description

Public Relations Account Executive job description

Writer job description

Marketing Assistant job description

SEO Specialist job description

Marketing Operations Analyst job description

Marketing Growth Hacker job description

Communications Manager job description

Customer Marketing Manager job description

Marketing Intern job description

Search Engine Marketing Specialist (SEO/SEM) job description

Outreach and Partnerships Manager job description

Content Developer job description

Brand Strategist job description

Web Editor job description

Technical Writer job description

SEO Analyst job description

Public Relations Executive job description

Campaign Manager job description