Community Manager Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Community Manager:

  • BSc degree in Marketing or relevant field
  • Proven work experience as a community manager or similar role
  • Experience planning and leading community initiatives
  • Ability to identify and track relevant community KPIs
  • Ability to interpret website traffic
  • Knowledge of online marketing 
  • Attention to detail, critical-thinker and problem-solver
  • Excellent verbal communication skills
  • Excellent writing skills
  • Excellent interpersonal and presentations skills
  • Hands on experience with social media management

Note that this is not an exhaustive list of Community Manager skill, qualifications and experience. Job requirements for specific Community Manager roles may vary, depending on the industry and type of employer.

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