Mail Clerk Duties & Responsibilities

The role and function of a Mail Clerk includes the following duties and responsibilities:

  • Sorting mail by department and category.
  • Utilizing sorting machines and similar administrative technology.
  • Managing outgoing messages and packages.
  • Ensuring proper labeling and packaging for outgoing post.
  • Signing off on certified mail.
  • Keeping detailed records of all incoming packages, including weight and dimensions.
  • Logging incoming mail in company systems.
  • Delivering mail to both departments and individuals, ensuring the relevant parties sign off on them.
  • Arranging for deliveries with delivery companies such as FedEx.
  • Forwarding misdirected mail.
  • Keeping an inventory of mailing supplies, such as envelopes and stamps.

Note that this is not an exhaustive list of Mail Clerk duties and responsibilities. Job functions for specific Mail Clerk roles may vary, depending on the industry and type of employer.


Share on