Duty Manager Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Duty Manager:

  • BSc in Business Administration is a plus
  • Work experience as a Duty Manager or similar management role
  • Previous experience in the industry preferred
  • Strong organizational skills
  • Experience with facilities maintenance and/or security
  • Strong problem-solving skills
  • Availability to work in shifts including weekends
  • Customer service experience
  • Knowledge of cash management and bookkeeping procedures
  • Team management skills

Note that this is not an exhaustive list of Duty Manager skill, qualifications and experience. Job requirements for specific Duty Manager roles may vary, depending on the industry and type of employer.


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