Enrollment Specialist Duties & Responsibilities

The role and function of an Enrollment Specialist includes the following duties and responsibilities:

  • Handling questions, issues and providing detailed information on requirements, processes, and policies.
  • Collecting information and qualifying candidates for programs, services or courses.
  • Ensuring that applications are completed correctly and that the required supporting materials have been provided.
  • Corresponding with applicants and prospective candidates.
  • Processing enrollments and dis-enrollments.
  • Assisting with billing and payment processing.
  • Conducting information sessions.
  • Entering, updating and reviewing data and records.
  • Providing guidance and recommendations to applicants and prospective candidates.

Note that this is not an exhaustive list of Enrollment Specialist duties and responsibilities. Job functions for specific Enrollment Specialist roles may vary, depending on the industry and type of employer.


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